Portside Hotel Gisborne

Location,

Beds to sift & the wheels made the bed move around to much.

Bed(s) excellent Lounge / kitchen layout excellent Shower / bathroom very good

Bedrooms a little cramped Given booking was made some time before travel very disappointed that room assigned was not overlooking harbour (room assigned was 306)

Room was nice and modern

The location was great. The receptionist was welcoming and very helpful

The 2 bedroom suite was very smelly and had a lingering odour. We could see greasy palm and finger tip marks on the cupboards above the cooker. Later that evening we needed to use the microwave and discovered a takeaway container with Butter Chicken had been in there so long it had started to grow mould which explained why the place did not smell very nice. There were only 2 sachets of sugar left for guests to use. The seat top for the small chair under the desk needs repairing as it came away from the frame. One of the two lounge suites in the lounge and dining areas is very worn out and needs replacing. The fabric was pilling and did not look nice. The colour scheme in the entrance hallway needs upgrading to a better colour, too dark. The carpet is stained and should be replaced. It would be fantastic if there was more local artwork displayed on the walls that reflect local indigenous artists. Overall the communal areas need upgrading to reflect the price they charge.

Friendly staff , clean , close to town , great pool

No everything was great