Portside Hotel Gisborne

Close to beach and had a pool.

The staff were very helpful, I had a situation come up and contacted the hotel before our arrival, I spoke with Amanda, told her the issue,she was very helpful during my moment of panic, thanks for that! It truly helped a lot. I enjoyed the bed, it was so comfy, the room seemed a lil smaller then it looked online but it was fine for what we needed it for and I will be choosing to stay next time we are In gissy, lovely staff, beautiful hotel, clean and......the coffee machine in the lobby was a highlight, not having to go find a coffee shop actually perfect for guests! Great idea so keep it going! Rooms had everything we needed to cook and even had a dishwasher, microwave, and oven too !!! I like that there was no mini bar in the room. But I saw they had a few items in the lobby available to purchase which is a much better idea. The pool was lovely and great for adults, good signage to watch ur kids cos it's 1.6m deep, they offer sunscreen and some swimming floats, and towels are available from reception, with comfortable sun loungers available to relax on poolside .

Tbh, it was only a few small things, I like those lil welcome books places used to have, the ones that tell you about the hotel, what's available such as laundry room, spas, saunas gym etc, ya know where to find things. I don't even know if they had laundry facilities, although these things may have been online,but.... it's nice not to have to look things up on the net all the time. It's actually the first thing I look for when I go into a room is those "welcome booklets. Apart from that, there was a slight smell coming from the shower, but I was told by locals it's the water.....so I'm guessing it's a local issue not a hotel issue, we could hear the machines across at the port loading boats, but that was ok, would have felt a lil more comfortable if the rooms had a lil more sound proofing for the hallway as u could literally hear anyone who was walking in and out., overall amazing hotel would recommend, however will definitely be upgrading next time we stay

Location was good

Very tight room for what you pay, bed was firmish.....not a good sleep

Free coffee in the foyer

They advertised a gym but there were 3 cardio machines in a very tiny room and 2 of those machines were out of order

I loved the after hours service. He was so understanding and caring for my situation. E mihi ana!

I didn't like the shower. It was broken and we couldn't stop the bath tap pouring water which weakened the shower. The tap that switches from bath to shower kept coming off it's fixing basically.

虽然有点旧，但是很整洁