Eden Bleu

Friendly staff, decent breakfast, great location.

Very small room and bathroom.

The location is perfect, just near a free entrance amazing beach. The staff was very kind . The room was comfortable, and the breakfast was nice. We had a wonderful vacation.

This is a lovely, small, family run hotel. The staff could not have been any more lovely or helpful. We had an issue in our first room and they changed us as soon as they could and did everything possible to make the one night we did stay in there more comfortable. Breakfast is a varied continental breakfast, fairly standard for a European hotel and constantly topped up. They even make individual machine coffees if requested. The pool is lovely and we never met more than one other family there so pretty much had our own space the whole time. There is a hotel shuttle to and from the closest train station which is incredibly helpful. There are set times, but if there were no other people using it, they were incredibly flexible and ran us up and down at times that suited us. The train is super easy to use and goes to all of the coastal towns, Pompei, Herculaneum, Vesuvius and Naples The beach is only a few minutes walk with boat rental and trips to Capri easily accessible. I highly recommend hiring a boat with a skipper to take you around the bays. We loved it so much, we did it twice. There are a lot of restaurants on the waterfront with gorgeous views and delicious food.

Only thing I'd advise is to try and get a room with a balcony. This made it a lot easier to dry wet beach towels and bathers. But other than that, I can't fault the hotel. Nothing to do with the hotel, but I wich I'd rented a car. One way in a taxi to the airport was £150. A car was about £140 for the week so it would have been cheaper to get a car and leave it at the hotel. I was put off hiring a car as one review said it was a small windy road down to the hotel. In my opinion, it was windy, but not small, or difficult to drive.

We experienced some ups and downs at this property, Vico Equense is a cute place with lovely views. It’s easy to go into sorrento for the day. The walk down from town is ok, as long as you have good shoes on. My kids loved the pool, that’s why we booked this hotel. There is a beach nearby but it was very overcrowded and you have to pay for a lounger. The rooms are nice but quite small, there’s nowhere to hang swimming costumes and towels to dry. We were in Italy for a month and we stayed here for 5 nights towards the end of the trip so we had reasonable sized backpacks which made the room feel small straight away. We asked if we could get a balcony and half way through our stay we were able to change rooms which was great, it made a big difference to us. The staff were mostly friendly. The free shuttle to the station is completely invaluable and we used it a lot. When we had problems some of the staff tried hard to resolve them. The breakfast was good, a large selection. Overall we had a great time, we didn’t want to let a few things ruin our trip so we had a very forgiving attitude.

On our first night we went to the restaurant, it was absolutely the worst meal we had in a month in Italy. Some food was served to us still frozen, the service was awful. There was another couple of tables of Italians who arrived after us and were waited on hand and foot, given bread, drinks, their food was out straight away. We arrived at 7, we were finally given still frozen food at 9. We had travelled all day, the children (6 and 7 years old) were starving. It was heartbreaking to be treated like this. In the end we complained, they said we pay nothing which is fortunate because there’s no way we would have paid for any food. They were super apologetic the next day which we were grateful for but at the time I just wanted to cry. There was some young lads with excellent English, they were all friendly especially to the kids. However, there was an older man who worked by the pool, I think he tried to make it intolerable for us to be there. He shushed the children (I am quite capable of shushing my own kids and all they were doing at that particular moment was laughing!) He’s moody, he likes sitting in his little hut and watching stuff on his phone, or chatting to the Italians. He has no tolerance for an English family with children! Also, we took our room towels to the pool every day. The first day I accidentally only bought 2, so gave them to the kids and tried to dry myself off in the sun! Never mind, my fault. But then on the last day I realised he had a whole stash of towels to give out!! Not once did he offer me a towel! Finally, we are easy guests, we aren’t worried about having our room cleaned, we only do it when we need clean towels. One day cleaners took the dirty towels and didn’t replace them. We had to go and ask for towels. The guy on reception said there was a problem with the laundry and found us 2 towels, even though there was 4 of us. It would have been so handy at this point to know there were towels by the pool!!

Staff here are exceptional!! Our trip was a birthday surprise for my partner and they gave us a fabulous welcome, playing and singing happy birthday to him!!! It is a lovely, clean and modern hotel in a wonderful location. The rooms are well decorated and equipped with air con, fridge and hair dryer. Bathroom in our room had modern, fresh fittings and tiles. Really comfortable with a pool view. Breakfast is a good continental with a beautiful range of pastries and also scrambled eggs/bacon. Shuttle service to city centre is also great.

Nothing!!

Very clean rooms, central to the harbour. Great choice of breakfast

If there was a kettle and tea/coffee making facilities in the room.