Courtyard by Marriott Tyler

The check-in was great. I had a surgery early the next morning, so i tried to find the most comfortable stay prior to my procedure. Unfortunately, that was not the case. The pillows were extremely lumpy, bed was really uncomfortable, and the a/c until made a noise all night long. I had already taken my night meds, so moving rooms wasn't possibe since i was on pain meds before my surgery. We got to the next morning to find that we only had decaf coffee and were told that we would be charged a fee to our room if they made us a pot of coffee. I thought i was booking a comfortable room to rest, but it was anything but that.

No breakfast

We had catered meals and the beef was tough.

Staff was very nice.

The room was very nice and comfortable. There was no A/C in the hallways or elevators and August in North Texas is ridiculously hot. There were large, noisy fans operating in the hallways. Went to the lobby for breakfast and found no wait staff. there was a carafe with coffee, a tray of condiments, but no cups. Maybe just bad timing, but I won't be staying at this hotel again. I will find another Marriot affiliate in Tyler for my next stay.

The room had a sleeper sofa in it but was actually too small to have that option. The main bed had to be jammed against the wall to accommodate the sleeper sofa.

The staff was very friendly, and the property was clean. I didn't like the wait to check in, one was at the desk when I arrived, however, when staff worker appeared, he apologized for the wait time.

The pool was small and hot tub was closed. And that was main reason for going.

N/a

Very comfortable and hospitable!