Sheraton Lagos Hotel

I'm not sure what make a hotel 5 stars, but this isn't it. The hotel corridors and staircase, I stayed in the second floor, have a moldy smell that made my chest and throat burn the whole entire time I stayed here. I don't believe the carpets have had a proper cleaning in a while, you can actually see stains along the way. Cleanliness is subpar, from the rooms to the Pumpkin Leaf restaurant where breakfast is served, can't speak to other areas I didn't go. The closet in my room had mold/cobwebs growing right out of the gap between the ceiling and door, the door hinges were caked in dust. Something fell off the sink and got itself under the cleverly concealed space under the sink, and that space was gross too. Now the restaurant. There are four big round holes on one of the walls, I assume AC vents, that are so dirty it boggles my mind. Does no ever look up and notice they need a good scrubbing? Anyway, if I were to come back to Lagos I would choose a different hotel that doesn't smell like the windows were last opened in 1957. The 1 star is for the staff. They are very friendly, from the doormen, security people, and restaurant staff.

Sumptuous breakfast

inadequate complimentary water in the room

Great

The location

Being asked to pay extra for breakfast despite the price of the room being very high. It’s dated. They close the bar outside very early and asked for payment every time you sat on the chairs in the lobby.

Was clean with enthusiastic staff rather retro

Ive been staying at the Sheraton

Staff are really nice. Faith at reception was polite n even gave me an upgrade for me being the first time there. Her service was top. Like the beds and pillows comfortability.

I think it need a little refurbishing