Sheraton Lagos Hotel

great place for those who want to pay a little premium for comfort

The noise from the buka at night

The propert room and hallways are old and needs renovation

Location and safety

The food was great .but the bathroom standard was 3star standard and not a five star standard and the toilet need to be changed and if the bathroom can be renovated would be perfect.

The front desk personnel are very inefficient and rude. My organisation had booked for me a full week and because of a mistake with their registration for the name of occupancy they refused me access at 5am. My office called to fix and still they where complicated about the office using a corporate card remotely and not a card in my name. At check-out, the same rudeness and inefficient process; my office had already done the full payment and it was complicated for them to finalise the bill for a restaurant although they had put a 2500USD reserve on my personal card. The rest of the staff is incredible. By the way the hotel smelled like old mildew.

The gym. The pool. The room size and charming decor. The friendly staff. The proximity to the airport. The lobby vibe.

Nothing

They steal from rooms. I was staying in room 136 and my gym shorts were missing. I reported the issue, a team came and searched the room and said I must have misplaced it . Further the front office manager says I have done my best and if you want to mention on your review than pls go ahead . Pls choose an air bnb or any other option but be safe . I lost some clothes but I thank god I took my wallet with me when I left the room.