Fontainebleau Terrace by Counts-Oakes Resort Properties

Everything was clean and tidy. I could see the beach from the bedroom window!

Nice employees clean room would have been perfect if it had a private balcony will come visit again!

Arrived and they never said anything about the pool being closed for renovations. We have a 3yr old. The rental rate should have been less. 5 of the 6 light bulbs were out in the bathroom. Maintenance has to replace them. There was bad mold on the ceiling tile above the kitchen. The refrigerator looked brand new but the freezer did not freeze. Maintenance man said it was not fixable. Our stuff that we brought down and purchased went bad. We do NOT recommend COUNTS REALTY due to bad management. The room looks great but is dirty under the beds and so on. We will stay at Fontainebleau again but never with Counts Realty. The check in process was horrible. They also dont want me to list the room number, which is fine. My suggestion is, DO NOT USE COUNTS REALTY. I WILL NEVER USE THEM AGAIN.

Location was excellent, but room and linens could have used better cleaning

Very terrible . Wouldn't recommend this to anyone. There was blood on the sheets , human feces on the skirt of the bed . Towels were dirty , hair in tub . Floors were dirty . Light was falling out of ceiling . I will never ever stay there again . I booked for 3 nights and stayed 1 . That's how bad it was . No refund either

Very terrible, I wouldn't recommend to anyone to stay there . Blood on sheets . Human feces on the bed skirt . Towels were dirty , hair in tub and floor . Floor was very dirty . Light was falling out of ceiling . Hotel people was very rude . I booked this for 3 nights . Stayed only 1 night . Will not ever go back there again . No refund either

We were there was one night, was a last meet discussion. Location was great.

Property looks old and run down...was being renovated when we stayed for New Year's eve.

There was no one to check us in, hotel was in bad condition, room had roaches in it. Needs renovation.

This hotel looked nice an cheap in the pics, well I got what I paid for an then some. The only good thing about this hotel was the view! When we arrived we arrived early at 2 an check-in was at 4. They told us to give them an hour so we went to the beach for a swim, when I went back at 3 they went on freakin lunch! So when they got my room was ready an the maintanece was trying to fix the toilet cuz it wouldn't flush. The hotel was really run down an way too much construction an you can tell a pipe broke at the hotel because there was a whole bunch of water everywhere coming from the ceiling! Then there's the extra fee they slap on you with cleaning when the room wasn't clean anyway! There is nobody cleaning your hotel when you stay!! You gotta defend for your own towels so use them sparingly! We had to even clean the hotel ourselves when we left because that's there policy!!?! Why am I cleaning my room when I'm charged $40 for a cleaning fee!!???!!! And don't get me started with the deposit that they say you'll get back in 2 weeks....I stayed the 17-20 of July and still haven't gotten my deposit back nor is anybody answering the phone to speak to me about my cash deposit that I gave them! This place is ridiculous an I suggest you go elsewhere!! I would give them a rating of negative 100 if I could!!