Hotel Andalucia Golf & Spa Tanger

The worst! Please don’t go there. There a plenty of good hotels in tangier pleaseeeee don’t trow your money away on this so called hotel. Rooms are old and molded funky smell, everything feels and smell wet. Food is so bad and got sick, made a claim a they just put a smirk on there face and went away. Staff not friendly reception sooooo unprofessional a serious outrage and just a joke. The so called manager, biggest liar there. Doesn’t solve anything disappears when he sees a problem and hides. He claims to solve a serious problem and lies in your face. You think it’s solved and comes with an other explanation making him the victim. I will never ever in my life go there again, rather sleep outside on the streets.

Great experiencestaying in this hotel exelent location very near and walking distance to shoping arabe.we was lucky to be upgraded to a superior room with window the hotel provided complementary brekfast buffet . local morocaine and international meals ..the staffs services are exellent throughout and verry attentive we much appreciated being served by them thank you very much for your hospitality will be back.

The best staff and service , the hotel location is nice and quiet for family and friends, many thanks though the staff of the reception are professional.

I stayed in this hotel in Tangier and it was one of the worst experiences ever. It was supposed to be a triple room, but they just threw in an extra bed without cover or setup. The sheets and towels were dirty and stained. The room smelled like mold, the blankets were torn, and the phone didn’t even work. I had to go down to reception multiple times. The mini fridge was broken and empty, no coffee machine, no kettle, no safe, is that a 4 starts hotel ? The service was shockingly bad. The two women at reception were rude and dismissive. They ignored my requests, walked away while I was talking, and gave us only one room key for three people. When we arrived at 2 PM, I politely asked if the room was ready, they refused to check and said "No, it’s at 3 PM" To make it worse, we had a horrible night with banging noises, dragging furniture, and loud hammering from the room above until 1 AM. I even recorded videos and voice notes. Reception claimed "no one is staying above", really? Then at 8 AM, a porter came to kick us out saying "Sorry, wrong room", after telling us nobody was there above us? Is the hotel haunted or were they messing with us? I feel scammed. Nearly €300 for this disaster. I came for a relaxing weekend with my mother and sister, and it was completely ruined. This hotel doesn’t deserve even 1 star. Avoid it at all costs.

My god could anything else go wrong... door key did not work. Come back and ac does not work... come back no towels... And then they say a fan only with no ac cold aspect is working to them. What's a joke. Then shower in the morning works for a second then does not. Morocco is awful. I will never return.

They are under construction/remodeling. They should not open until they are ready! Staff was very nice and helpful. Checking in was a nightmare! The third party they use to get paid from hotel.com apparently doesn't pay them so when guests get there, they are asked to pay again! This needs to be escalated and fixed immediately!

The staff was friendly, the hotel needs more maintenance, the rooms are very unclean and dusty, the food was average and the facilities very poor. Overall, It’s a disappointment for a 5-star hotel.

Never again! I have been to many hotels and this has to be the worst. No towels in the room. After asking the miserable unwelcoming staff on reception on numeroud occasions we finally got some late evening the next day after arriving Our headboard was dirty and the bathroom had mould and was not very clean. The carpets throughout the hotel are disgustingly filthy. Wifi never worked in our room The staff were not particularly friendly or helpful and seemed unhappy. Barely a smile to be seen. The breakfast was a strange selection of buffet food. How this hotel is allowed to be described as upmarket is beyond me. There was also no mention of the extremely loud event happening outside by the pool until the early hours. Our unlit balcony was overlooking the pool so there was no escaping the noise. There were no ashtrays around the pool area so there are many discarded cigarette butts in the plants and around the pool. It looks fancy from the outside and in pictures but the inside was a big disappointed. Im happy we spent less than two days there and i couldn't wait to check out.

We have just returned from 4 days away at this hotel. I was unsure at first reading some review but honestly we had the best time! Beautiful hotel. Clean and staff were very friendly. We did have to ask for towels and they came within half hour of arrival. The beds are very hard. There was a great choice of food for breakfast and dinner and very tasty. Pool is big and clean. Cleaners every day come and do your room and make the bed. 10 minute walk to the shopping mall and large supermarket. Small supermarket next door to hotel. Must do’s, camel ride on the beach 200 diram, caves of Hercules 10 diram and walk through the medina ❤️

Bon séjour