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8.6 / 10 Guest Rating

Shalyapin Palace Hotel

ul. University, 7, Kazan, 420111, Kazan, RU

Shalyapin Palace Hotel - main view

About the Property

Recreational Amenities
Enjoy an indoor pool, a sauna, and a fitness center during your stay at Shalyapin Palace Hotel.

Dining and Drinking Options
Savor Russian cuisine at Capella or opt for 24-hour room service. Unwind with a drink at the bar/lounge.

Convenient Features
Take advantage of complimentary wireless internet, concierge services, and event facilities.

Immerse yourself in the heart of Kazan and book your stay at Shalyapin Palace Hotel for a luxurious experience!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

L
Love To Travel!
Verified booking
Standard Room
Stayed in Jun 24, 2017

"Great Hotel Great Location!"

10.0

Loved the hotel! Great location!! Rooms Are Nice!

Helpful?
G
Guzelya
Verified booking
Standard Room
Stayed in Jun 23, 2017

"Идеальное местоположение отеля"

8.0

Обслуживание и еда в ресторане оставляет желать лучшего...((((

Helpful?
V
Vladimir
Verified booking
Standard Room
Stayed in Jun 6, 2017

"ужасное обслуживание!"

4.0

Очень плохое обслуживание! Все сотрудники работают как будто первый день. При заезде без карточек от номера (так как не работал их сервис) привели в номер без света и предложили подождать полчаса. В отеле вообще нет ванных принадлежностей кроме средств для душа и шапочек. Уборка номера ужасная! Стаканы не мыли 3 дня, не приносили часть полотенец. В комнате нет темных штор.

Helpful?
I
Irina
Verified booking
Standard Room
Stayed in May 3, 2017

"Удобный чистый отель хорошее месторасположение"

10.0

Хорошие завтраки

Helpful?
S
svetlana
Verified booking
Standard Room
Stayed in Feb 19, 2017

"Уютные,удобно расположенный"

10.0

Отель уютный,расположен очень удобно,комфортно

Helpful?
N
NiMo
Verified booking
Standard Room
Stayed in Jan 6, 2017

"It's Local hotel not International."

4.0

Very good location and big rooms. Good House keeping. However, the services are pathetic. Reception desk and restaurant needs overhaul. Service requests remain unattended for hours. Many front desk people don't understand English language and disconnect the call when you talk to them. Breakfast is very bad. Dried oranges, carrots and cabbage on breakfast table is pain! looks they are there for days. The hotel administrator asks for passports from your guests and hotel asks for additional money if your guest stays beyond 11.00 pm. How can one celebrate new year evenings like that! Overall, not customers friendly.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 15, 2016

"Всё отлично"

10.0

Шикарный Опель

Helpful?
O
Olga
Verified booking
Standard Room
Stayed in Dec 12, 2016

"Отель со своей стилистикой и удобным расположением"

10.0

В номере было холодно, а обогреватели закончились.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Nov 24, 2016

"very nice hotel "

10.0

Very clean and comfirtable. the restaurant was amazing. Best carbonara outside of Italy I've ever had. Full breakfast. Excellent. Coming here again.

Helpful?
D
Daria
Verified booking
Standard Room
Stayed in Sep 27, 2016

"Excellent"

8.0

Good location

Helpful?