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8.6 / 10 Guest Rating

Shalyapin Palace Hotel

ul. University, 7, Kazan, 420111, Kazan, RU

Shalyapin Palace Hotel - main view

About the Property

Recreational Amenities
Enjoy an indoor pool, a sauna, and a fitness center during your stay at Shalyapin Palace Hotel.

Dining and Drinking Options
Savor Russian cuisine at Capella or opt for 24-hour room service. Unwind with a drink at the bar/lounge.

Convenient Features
Take advantage of complimentary wireless internet, concierge services, and event facilities.

Immerse yourself in the heart of Kazan and book your stay at Shalyapin Palace Hotel for a luxurious experience!

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 30, 2016

"Good"

6.0

nice receptionists near walking street, easy access to sightseeing points

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 25, 2016

"Great, classy, downtown hotel"

8.0

Nice, historic hotel in the main drag of Kazan. Close to everything.

Helpful?
S
Sergey
Verified booking
Standard Room
Stayed in Jul 15, 2016

"Кинули на завтрак:)"

6.0

Отель не плохой, но... В бронировании указано, что в отеле предоставляется бесплатный завтрак. Однако, когда я спустился позавтракать, мне сказали, что завтрак не включен в стоимость номера, его нужно оплачивать отдельно. Будьте внимательны при бронировании.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 9, 2016

"Pleasant Stay"

10.0

good breakfast and wifi connection.^^

Helpful?
P
Petr
Verified booking
Standard Room
Stayed in May 13, 2016

"Excellent"

8.0

Хорошее место. Неплохие завтраки. Стандартные номера-самые обычные.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 17, 2015

"a real palace"

10.0

was rhe first place I been in Russia that people wasn't rude. form the doorman to the restaurant staff were extremely nice and helpful

Helpful?
G
Gourgen Ambartsoumian
Verified booking
Standard Room
Stayed in Sep 12, 2014

"Excellent Location, low quality internet service"

8.0

Hotel is located right in downtown and close to Kremlin, shopping center, metro and restaurants.Great location. Rooms are small. The personnel is very pleasant, outstanding service. Receptionists speak good English. There is no safe-box in rooms so one has to leave valuables in the safe-box at the reception. Free continental breakfast is tolerable. The internet is the weak point of this hotel. It offers free internet in the lobby but if you want to have it in your room they will charge a very high price - 20$/day (700 roubles/day). There is a piano in the lounge but once I tried to play (after asking a permission from the bar attendant) the security came and told me that it is not permitted - there was no sign saying that one cannot play it. Overall it is a good hotel and I enjoyed staying there.

Helpful?
B
Bernard
Verified booking
Standard Room
Stayed in Dec 18, 2013

"good location. convenient"

8.0

good hotel, nice amenities, good breakfast Free wifi in lobby only, paid wifi in rooms

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 10, 2013

"Nice hotel in quiet city area"

10.0

Very convenient hotel in the center of beautiful Russian city Kazan. Friendly stuff. Close to city walk area.

Helpful?
I
IK
Verified booking
Standard Room
Stayed in Dec 21, 2012

"No free Internet in rooms"

8.0

The listing for this hotel on hotels.com said there was free Intenet in the room, and we chose it for that reason. Upon check-in we were told that wifi was free in public areas but on a fee-basis in the rooms. We showed the concierge the hotels.com listing, and he said it was wrong. We felt the hotel should have honored it anyway, but they didn't.

Helpful?