Comfort Inn & Suites Galveston Central Island near Pier

It was so nice during the 4th of July weekend. Sitting out on the balcony and people watching was so much fun. Watching the fireworks was great. The beds were so comfortable. I will be staying there more.

Old and broke

Unfortunately, hotel was the poorest quilt that I have stayed at on the Seawall. My review is based on comfort of my stay. Do the problems: The bed was low quality and just uncomfortable. It was the lowest quality before a roll- out bed. The shower had the lowest water pressure to rinse your hair was so difficult. Filling a tub was not an option. The room had no hooks or towel racks. So dealing with wet suits was difficult. Counters get crowded without any options to place your stuff. The breakfast ran out and was just left empty. This included coffee. There were empty displays at breakfast, where other places have grab and go options. The lobby always had empty coffee. We asked for sheet for a pullout bed, and were told they would bring them when they were clean. We had to ask twice for sheets. The elevators are scary. Lots of creaking and moving slow. So for the cost, I have stayed at much better locations.

We enjoyed our stay. Service was friendly and professional. Room and hotel was clean.

Property was very dated. Check in lady was rude. While returning to room at 6:15 am, someone was entering our room with a room key. He stated he was checking in but had a shirt around his face, no luggage, and ran down the back steps when confronted. Police were called. New girl at the front desk was extremely nervous when police arrived. I honestly feel like she gave the guy a key to enter our room while she saw us in the lobby. I would not recommend this hotel to anyone.

Definitely needs upgrades. TV channels didn’t work, mattress on some kind of cot looking springs, and had to ask for towels as there were none in our room and apparently this was the case with someone else’s room as well. The fitness room wasn’t open and the front desk girl said it was being remodeled, however, when you looked through the glass door you could clearly tell it was being used as storage. The breakfast was your VERY basic type breakfast. The positive was the location.

The lady during the day was very nice and helpful. The night shift lady when I asked about the internet and tv not working was very rude. When I told her not to talk to me like that in front of my kids she became very angry and told me she would call the police and have me removed if I didn’t go to my room. When I told her we don’t have to go to our room she said she is calling the police and I was being combative. Worst experience for me and my three daughters

Inside the hotel was very clean and smelled fresh. BUT there was excessive trash on the outside of the hotel to include in the parking lot. My stay was quite and nice though.

Close to the beach and food and drink options close by.

I asked for a room with a view of the Pier and she made it happen! Thanks!