Comfort Inn & Suites Galveston Central Island near Pier

Vending machines were not working properly. Took our money. Leaking somewhere. Orange cones in the lobby. Really gross bathroom. Dried urine behind the commode.

Right by the beach. Close to cruise line.

Great

Average

Really nice place to stay the night. Walking distance to the beach, the pier and restaurants. Really nice staff.

Close to the beach and pier!

Poorly maintained. Unclean.

Bad ass!

If you’re going to ready any review, this is the one to read. This hotel was amazing. When I booked this hotel the reviews scared me and kept me up at night. I stayed 3 days-2 nights. I never once saw a roach. The hotel is extremely clean as well and the staff were extremely nice. When you check-in you get 2 key cards (unless by yourself) as well as a parking pass. They will ask if you would like house keeping, but house keeping will only come in your room if you say yes. If you say no you have to go down for extra towels if needed. The room i stayed in was very clean. Yes maybe a crumb sized stain or 2 on the bedding but the sheets were clean. The bathroom was also clean and even came with shampoo, conditioner, and lotion dispensers attached to the walls. The only part of the room was the balcony but that’s just because of bird poop which is understandable as seagulls are everywhere in Galveston. Breakfast is at 6am-9am and has cereal, oatmeal, waffles( texas-shaped that you make yourself), muffins, bread to toast, already made(eggs, sausage, potatoes) coffee, hot water, tea, cold water, apple and orange juice, lemonade, and 2% and whole milk. The breakfast area is very clean. There is an on-site snack and drink vending machine as well as an ice machine. The pool hours are 9am-10pm. The pool is heated and clean with zero cloudiness. I had an amazing stay so don’t let the other reviews scare you.

Our experience was horrible, we went on a family vacation, we booked 2 rooms across each other. One of the rooms the tv reception was horrible, we could not watch any Chanel’s, when we brought it up to the manager she said there was nothing the hotel could do. Then we were out all day at the beach and the room had not been cleaned, no towels to shower with, when I went down to speak with the same manager she said I’ll send some one up to clean it, she literally told me “I will not sit here and argue with you” I just wanted an explanation of why 1 of our rooms was cleaned and the other was not!!! We had to leave the room the whole family wet and sweaty so the room could be cleaned!!! The manager did not apologize she was just RUDE!!!