Citadines Karasuma-Gojo Kyoto

Absolutely gorgeous place. Easy to access Train and bus stations. Laundry was a little bit of a problem. I'd recommend the hotel to provide Laundry service in the future. Nevertheless, everything else was excellent.

The key didn’t work then it turned out they issued the wrong room. Someone else was staying in the room. For all the trouble, you would like they would upgrade the room.

Great service!

Staff were very helpful. Rare find in Kyoto with onsite parking

Hotel was in a good location and rooms were spacious. The only thing was that the comforter was a little thin and there were only 2 very flat pillows on the bed for 2 people. So sleeping wasn’t the most comfortable. However, overall the stay was good and staff were friendly and spoke great English.

Pros: Front desk personnel was fluent in English & assistive during check-in. A small store nearby the hotel sells reasonably priced vegetables & watermelon. Location is walkable to restaurants. Con: The parking provided is not suitable for cars above 155cm. Paid parking lots nearby the hotel was informed by the front desk personnel with a printed map.

Good hotel for the price paid. Staff are nice and helpful. Subway is right outside of the hotel. Convenient location to food, shopping and attractions. Didn't try breakfast in the hotel because of the food. lack of ventilation in basement where breakfast and laundry at the same floor. Laundry machines were dated and didn't clean/dry properly.

very good service, and very clean hotel

Always accumulating!!

Good