Comfort Suites Waxahachie - Dallas

Nice hotel. Good breakfast.

We booked two rooms and one of the rooms had an overwhelming chemical smell. It gave us immediate headaches. It smelled like there was a mildew or mold issue and they were covering it up with a chemical smell. The other room we had didn’t smell the way the one room did. We tried to switch rooms but they were fully booked and couldn’t give us another room. The smell was so bad we left and stayed at a different hotel. The hotel refused to refund us for the stay. I won’t ever book with this company again.

We came in at 1am totally exhausted we got in our room undressed went to potty and not one roll of toilet paper was found in the bathroom and there were 3 of us. I really don’t expect to have an issue using the bathroom after 6 hours in the car

The staff was very kind and very friendly. We enjoyed our stay.

Tc sucked, couch was stain customer service was excellent

NOTHING!! ABSOLUTE DUMP!!! GET READY FOR MOLDY CHEMICAL SMELLS!!

EVERYTHING! TEAR IT DOWN AND START OVER THIS HOTEL DESERVES NEGATIVE STARS!! Check out is at 11 am, at 10 am they will start throwing your stuff out if you’re not in your room! I was downstairs having their lackluster breakfast went upstairs to shower only to find my personal items in the trash because well they couldn’t come up with a reason! The rooms smell moldy and like chemicals! TVs barely work, phone didn’t work, their 2 entrances didn’t work so you have to walk even further! This hotel was supposed to be a place to relax and find peace! IT WAS TOXIC HELL!! I DO NOT RECOMMEND AND WILL NEVER RETURN!! BEWARE!!!!!!

The staff themselves were friendly and helpful. The condition of the room was ok at best. There was a musty smell and you could tell the flooring in the bathroom hasn’t had a good scrub in a while. The shower pressure was non existent. The linens were very clean though. Nothing stained or looked dirty. There was some trash between the bed and nightstand that housekeeping missed. The breakfast was not the best. I opted not to eat there the second morning. The hot tub was warm but the timer knob was broken so couldn’t turn it on and the bottom of it was pretty dirty. And the door next to the pool area you couldn’t get back in because the key card reader was broken so you had to walk around the building to the front door to get back in. Could definitely use some deep cleaning, maintenance, and updating on the property.

The staff was great

My room had significant stains that looked like blood on the drapes. The sofa had a large stain on the arm rest. Sofa Linens were not in the room for the pull out sofa and the carpet needs to be shampooed/cleaned. The room didn’t smell fresh at all. Overall did it make do? Absolutely, but all these things and a terrible breakfast really canned the experience. Will not be staying again. Not worth the price that was charged. Will be letting individuals know to avoid the facility