Palais D'hôtes Suites & SPA Fes

Wonderfull Place!!!!! very nice Arquitecture and service, Inside the Medina,

We stayed at this beautiful Riad for 2 nights. Everything was perfect. At check-in we were greeted with cookies and Moroccan tea while we filled out paperwork and our luggage was taken to our room. We arrived later than expected due to a delay in our flight and ordered a delicious dinner. Room was huge and more than enough space for our family (traveling with two kids). We took our breakfast on the roof top terrace each morning so we could watch to sunrise over Fez. Entire staff was extremely helpful and welcoming.

The decor in the riad is impressive, all the little objects and details are exquisite. The room is good, an electric fan for keeping the air fresh, just the shower was either too hot or too cold. We arrived the Riad at late night, staff was friendly and helpful to help to check-in. Breakfast is standard moroccan riad style, pancake, moroccan bread, jam and eggs, juice and coffee.

Great riad, in a quite part of the medina. Easy walking access to the Blue Gate area of the medina (about 10-15 mins). Clear rooms, beautiful lobby area, and nice and helpful staff.

Hotel staff was friendly and kind, the hotel interior is amazing but the surrounding area is less than ideal. Fes ended up being a town where everyone tries to scam you in ways big and small, you will leave distrusting everyone, we found ourselves looking forward to leaving almost immediately. The hotel was luxurious it acted as an oasis. Unfortunately however they even try to rip you off too. A taxi from the hotel to gare costs about 40-50 cents during midday traffic, when we tried to order a night taxi through the hotel they told us it would be 9$ when it should have been 1$ (double at night), when I told them what we paid, the attendant told me I was wrong. We hailed a cab without their help and it was 1$. But before that, when we were leaving for our train at 10pm they suddenly told us ‘wait wait you have to settle up your bill’, coming as a surprise considering we had paid everything in advance and no one had said anything when we turned in our keys. They printed a janky looking bill that was crooked, pixelated and improperly sized that included tourism taxes amounting to 20$. I showed him my Expedia bill that explicitly stated all taxes were already paid and after several minutes looking at my phone receipt came the ultimate line and clear insult of “if you don’t want to pay it then I’ll pay it from my own pocket” which you will hear often in Morocco when they want to pay out of pity and know they have been caught. Will not return.

The hotel staff were amazing - they were so polite and helpful. We had just driven from Marrakech to Fes and were tired and a few of us were cranky but the staff were extremely kind and offered us welcome drinks and biscuits whilst they carried the luggage to our rooms. The location was good. Its about a twenty minute walk to the medina but by car it took around 5 minutes. There was secure parking for 50dh a night. The breakfast on the rooftop was amazing, all freshly cooked with a wonderful view. The building inside is beautiful, great upgrades but kept the traditional feel. We had a suite which was lovely and cosy and like a mini apartment. The indoor pool is open 24 hours and we tended to always have the pool to ourselves which was lucky. Was a bit hard to find the location. Would be beneficial if they had a sign of the hotel outside the entrance. All in all we noticed that the staff really take pride in taking care of their guests and the guests experience rather than try to have a large quantity of guests which we really appreciated. Thank you so much for the amazing hospitality and I do apologize for the cranky behavior of some of the party.

This riad was absolutely amazing! Everything was so clean and beautiful. Our room was huge, we basically had the entire terrace to ourselves! The breakfast was SO plentiful and fresh. Unfortunately I got sick during my stay (not because of the road) but the staff were so attentive and caring. Definitely recommend!

Beautiful hotel, friendly staff, great location in the Medina.

We stayed here for two nights which was also our first two nights in Morocco. The riad is inside the medina and about a 3-4 minute walk from the main road. When we arrived we were given mint tea and Moroccan cookies in the beautiful lobby area whilst the manager checked us in. We were then shown to our room with the help of our luggage being carried for us which was nice. The room was a good size with a huge bathroom (we stayed in oriental room 1). Just a tip when showering, the seal on the bath doesn’t reach the bath so then water spills onto the floor which can flood the floors. I’d suggest using the hand shower and having the pressure on lightly if you want to avoid this. Basic toiletries such as shampoo and conditioner are provided. The bed was very comfortable as were the pillows. Breakfast was delicious and filling (you tick a sheet with the options you want when you arrive and can have it served in the reception area, pool courtyard or roof terrace). The staff were so helpful and always greeted us with a smile. They even helped us look at train timetables to go to Rabat. We had dessert here both nights which was served in the lobby/reception area and it’s so nice and relaxing to sit on the sofas. There was also music that was playing which was really nice. I would happily stay at this Riad again and would recommend this Riad to anyone who is planning to visit fes.

Please make sure to reimburse US This was a DUMP the location is impenetrable with a car, the sign and the Hotail Palais which stand for Palace is nothing far from a Tomb! I urge you not to send anybody there the same comment is also on Marrakech. You will be fooling your Client and they will be mad at You. Ask always a Hotel to show the street and ENTRY, otherwise Moroccan will fool you.