Palais D'hôtes Suites & SPA Fes

Excellent staff. Rancid was particularly nice and helpful.

We stayed in this accommodation for 3 nights and it was beautiful. All staff at the hotel were smiley, helpful and kind. Few problems with hot water but staff moved our room and quickly fixed. The location was good but we did get lost on the first time out as its like little maze around the buildings; however a short and cheap taxi found us back.

Beautiful riad. Decent location. wonderfully friendly staff. Very tasty breakfast - make sure you have it on the terrace because the view is incredible. Room was great (Meknes suite) - comfortable and the bathroom was amazing (strong and hot shower) - only problem was that the heating wasnt great. it works but because the rooms are big with such high ceilings, they don't heat up a lot. This obviously would not be a problem in the summer. Good WiFi. The price is also fantastic for the place - great value for money

Remarkably nice, comfortable hotel with spa amenities. The staff was extremely helpful, the breakfasts were excellent, in short, I highly recommend the hotel.

Great staff ....great service

Probably the most amazing riad I stayed at during my 10 days travelling through Morocco! The staff were incredibly helpful and so very amazing. The food was pricey - but well worth it. Positively delicious. My room and the riad itself are simply stunning - very Arabian Nights :-) If you stay, ask for them to organise a tour guide by the name of Majid Alaoui for you to ensure you get the BEST experience. He will take you wherever you want to go (for a price obviously) - but he is incredibly knowledgable and experienced, and speaks fluent English, French, Spanish and of course Arabic. He is worth EVERY cent to ensure you get the most authentic and comprehensive tour of Fez and Morocco.

An amazing stay in this exquisite riad - beautiful style, tremendous hospitality, clean, comfortable and excellent Moroccan food - always served with a smile! We have traveled to many countries around the world and have enjoyed the hospitality of many wonderful hosts and guides which have left us with great memories. However, our stay in Fez, at the Palais d'Hotes, Spa Andalou goes beyond anything experienced until now! As a rule we never contemplate going back a second time to the same location (there are so many places we still want to discover!), but this is one place where we have decided we will definitely return to - not for the Medina but purely for another stay at the Palais d'Hotes! A really beautiful, comfortable and relaxing riad with amazing service and kindness from the staff - also with good spa facilities. Note - The 'Responsable' (Manageress) is the only staff there who is a bit aloof and wasn't tremendously helpful when we were booking - she said there was no hair-dryer in the room... but there was (it was annoying buying and carrying a travel hairdryer in a small cabin bag where space and weight allowance are so limited and then finding out it wasn't required...). She also said that there was a safe in all the rooms... and there was none in ours! However, I would like to advise anyone not to be put off by that cold and unhelpful lady, ALL the other staff (with whom you have much more contact with) are incredibly helpful and pleasant at all times!

The Hotel is over very good experience with very good stuff but Not to be CAlled SPA or anything. Expensive regarding the service in the Hotel and stuff like that

If you're a fan of custom designed Moroccan crafted homes (created wood doors and ceilings, tile..) , this Riad is for you. It also offers modern amenities such as sauna and pool that just fit this traditional house perfectly. The included B-fast is very basic. Hosts may approach you to arrange for a "masseuse" to come over... Parking: Given the tiny street where this riad is located ( so is the case for all the riads in the old medina), it is worth leaving your rental parked across from the riad during your stay and move around using taxis. Average fare is around a buck.

A beautiful building inside the walled old city, although difficulties with the staff and english. The room aws somewhat cold in February.