Holiday Inn Birmingham Bromsgrove by IHG

Good location, I stayed last year however will not be going back

The air con was not working and the windows only opened about an inch each side of the double glazing. No one had shut the curtains so the room was over 30 degrees when I arrived. A small fan was provided but as we were in a heatwave it wasn’t very helpful The staff at breakfast were run off their feet! So service wasn’t great and the pool area wasn’t very clean

the swimming and gym good even though needs modernising as tiles unsafe. we were a family of 5 asl for rooms togeather yet our room different sides of the hotel was not good with kids breakfast ok . staff polite but we could not be that happy as i had to treck back amd forth from rooms as its litterally was about 3 minute walk to get to my kids room. also no air con so not good in heat. our room had fridge amd water etc. but my kids room had no fridge no water. rooms and bathrooms nice. but all hall and corriders in need od major refurbisment as it smells. i know its not me just moaning as had a que of complaints at recpeption before we checked in

as above

Relaxed