The Borrowdale Hotel

The hotel itself was beautiful, great location and views. The dinner on the Saturday in the main restaurant was delicious and very well presented.

Our room was on the smaller side, but comfortable. Unfortunately there was an alert cation between guests on the Saturday night, which was then discussed within earshot of us having breakfast on the Sunday morning. We booked out breakfast for 09:00on Sunday morning, however, it did not arrived until 09:50hours. We were seated in the conservatory as we had our dog with us, who was referred by a staff member as "the mut", and our waitress who was serving guests within the conservatory on the morning alerted all guests that she was afraid of dogs due to previous experiences. This did not make us feel at ease in the slightest and we were on edge which did not allow us to enjoy our breakfast. Also my breakfast on the Sunday was quite underwhelming and my husbands breakfast was also not cooked well.

The hotel is in an excellent position and room was comfortable with view of the lake (as requested as an addition info). In general, all staff were very friendly and helpful. The overall impression was good and met our expectations - having visited the hotel for food and drinks on many occasions previously. Being dog-friendly was a must for us and they certainly are good with our four-legged companions. Breakfast food was excellent.

I'm sure that it couldn't have been avoided, but the bar having to close early one night due to essential maintenance work was disappointing. as was the hectic breakfast service one morning due to short staffing. It's also a bit of a trek for dog owners having to walk through from the conservatory (only breakfast area available for them) to the dining room - some distance away - for continental breakfast food, juices, etc., with no trays to carry items on - and impossible for dog owners on their own who might have to leave their dog(s) in the bedroom. The dinner menu was quite limited and not what I would call value for money. It's evident that their £40 per head allowance when booking dinner B&B could easily be used up on just one or two courses and you can't include drinks in this allowance (we had two mains and two drinks off the inclusive deal and it cost over £60).

Fabulous welcoming staff and beautiful surroundings

Great location, beautiful room

Staff on the bar was poor only 1 and long wait.

A lovely hotel and wonderfully friendly helpful staff, the waitress at breakfast was so kind and helpful. The room was immaculately clean