Résidence Pierre & Vacances Premium Les Hauts Bois

Fin de la saison - plus de services du tout (pas de restaurant, pas de petit déjeuner, tout fermé dans toute la station) mais nous n'étions pas averti! L'appartement a une machine Nespresso mais les capsules sont à acheter (0.7 cts/capsule) mais plus possible non plus... Le dimanche, le SPA et la piscine et la salle de fitness fermé. Très peu de services donc pour le prix payé.

Hôtel très bien situé même si l'environnement d'Aime 2000 n'est pas le plus agréable de la Plagne. Prestations de qualité avec un espace fitness et SPA de très bonne qualité. Personnel d'accueil compétent et disponible. Un séjour entre amis de très belle facture

This is NOT A HOTEL, this is vacation properties/apartment rental type of facilities with a fully equipped kitchen, they provide ONLY once , upon your arrival-linens for a duration of stay, personal size soap,body lotion and shampoo set per bathroom, not per person, toilet paper 1 per bathroom,one garbage bag per garbage can, small kitchen set of detergent, one medium and one large towel per person which you using at shower and at the pool and 2 bathrobe. NO FREE housekeeping during your stay. All the amenities they offer by property are nice, free ski lockers, pool, sauna, extra fees breakfast,ski rental and ski lift tickets can be reserved on the property. Food stores, food courts and reustarants are steps away. This property is excellent for ski lovers to enjoy ski in ski out experience. In addition, we rented the largest 2 bd/ 2 by apartment for family of 4- good size, enough place. Free parking

Un personnel au petits soins et attentif, de très belles prestations, seul petit reproche à la résidence : pas assez d'ascenseurs.Reproche a Hotels.com :Les demandes particulières NON transmises à l’hôtel, avions demandé un appartement non duplex (petit de 3 ans) et au calme, (réservation faite 6 mois plus tôt), après avoir lu la réservation faite, demandes non transmises et à l'arrivéer impossible de changer d'appartement car ce type d'appart était complet, dommage

Résidence de hautes qualités avec un aspect extérieur très intégré au milieu montagnard. Très très belles décoration intérieure avec un personnel ultra disponible. Très bon centre de remise en forme au sous sol mais qui devrait être mieux entretenu. Coté appartement : impeccable et bien équipé.

It was expensive for six nights, the main corridor to the room was at outside temperature (freezing). The accommodation which was supposed to sleep 8 was tiny even for just the four of us. The apartment when we arrived had not been cleaned properly the floor was disgustingly dirty and the ceiling in the bathroom was coming down. Some of the light bulbs were not working and we had to ask four times to get them replaced. We tried to use the Pool & Spa twice but it was so overcrowded it was a waste of time. All in all the place was way too expensive with no interest from the staff on reception at all about any problems and then to top it off when we went to check out our car was buried with snow in the car park and even though there were snow clearing machines operating in the car park they refused to help us and when my wife went to the reception for help, they gave her a shovel and told her that was all they could do as they were too busy!!!

Was really disappointed with this “Hotel”. It was expensive £2264.00 for six nights, the main corridor to the room was at outside temperature (freezing). The accommodation which was supposed to sleep 8 was tiny even for just the four of us. The apartment when we arrived had not been cleaned properly the floor was disgustingly dirty and the ceiling in the bathroom was coming down. Some of the light bulbs were not working and we had to ask four times to get them replaced. We tried to use the Pool & Spa twice but it was so overcrowded it was a waste of time. All in all the place was way too expensive with no interest from the staff on reception at all about any problems and then to top it off when we went to check out our car was buried with snow in the car park and even though there were snow clearing machines operating in the car park they refused to help us and when my wife went to the reception for help, they gave her a shovel and told her that was all they could do as they were too busy!!!

Rooms v small. Only 1 cupboard for 6 people is not enough

Pas très satisfaisant! cet hotel ne mérite pas 3 étoiles ou premium. La résidence est vieille et aurait besoin d'un bon rafraichissement!!!! meme les horloges dans les espaces public ne sont à l'heure!!!! il y a énormémént de bruit, la piscine très petite n'est pas accessible car pas de place pour se détendre ou nager vu le nombre d'enfants qui crient à toute heure! je ne conseille pas cet hotel pour le repos ou la detente!!!! le personnel de la reception très gentil et poli.

Assez pratique en général l'odeur du Spa est tres agreable lorsque l'on rentre dans l'etablissement la mise a disposition des jeux de société est très sympa pour animée les soirée La location du matériel de ski et la disposition des forfait a l'acceuil sont un gain de temps incroyable