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8.2 / 10 Guest Rating

The Swan At Hay

Church Street, Hay-on-Wye, gb

The Swan At Hay - main view

About the Property

Charming Georgian Hotel in Hay-on-Wye

Individually Designed Bedrooms: The Swan at Hay offers 19 uniquely designed bedrooms with picturesque views, flat-screen TVs, and private bathrooms for a comfortable stay.

Culinary Delights: Guests can indulge in classic British cuisine at the relaxed bistro and restaurant, featuring original Georgian windows overlooking the garden. The well-stocked bar offers award-winning ales and ciders for a delightful dining experience.

Ideal Location: Positioned between the Brecon Beacons and The Black Mountains, the hotel is a perfect retreat for exploring the Offa’s Dyke Path and the Brecon Beacons National Park. Enjoy the convenience of free parking and proximity to boutique shops and pubs in Hay-on-Wye.

Experience the charm and comfort of The Swan at Hay – Book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent1517 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent location.

Categories

Cleanliness8.1
Service8.8
Location8.6
Room Quality7.9
Amenities8.1
Value for Money7.6
Food and Beverage8.1
Overall Experience8.3

Select topics to read reviews

J
JanetgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0
Helpful?
H
HolgerdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Very Good"

7.0
Helpful?
K
KatiegbGB
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"It’s a great hotel with very kind staff!"

8.0

Great location and staff were super lovely and helpful! It has a lovely beer garden for the nice weather so it is a perfect place to stay when visiting the area.

Quite expensive for just a room rate for one night.

Helpful?
J
JohngbGB
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Good food/ good location/great staff!👍"

8.0

Central! Good position! Great garden! Staff brilliant!

Poor shower! Toilet drains noisy! Toilet/bathroom door not closing!

Helpful?
H
hajotraveldeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Enttäuschend , überbewertet, zu teuer"

7.0

Ein ordentlicher Landgasthof.

Die Küchenleistung ist verbesserungsfähig , der Backfisch war verkocht und innen total weich. Das junge Frühstückspersonal war vollkommen überfordert. Das Hotel soll 4 Sterne haben, ich gebe maximal 3. Im Vergleich zu ähnlichen Häusern einer 3 Wochen-Rundreise ist das Haus deutlich zu teuer.

Helpful?
A
AndygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Excellent stop in a beautiful place"

9.0

Very flexible staff, great location

Poached eggs not runny!

Helpful?
A
AnnettegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Very Good"

7.0

Staff were professional friendly and welcoming. Bed comfortable.

Room hot window did not open. Decor and fittings tired.

Helpful?
K
KaverigbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Convenient location, friendly staff"

6.0

Location

Dated Tired 4 star is questionable

Helpful?
S
SusanneseSE
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0
Helpful?
G
GillgbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Adequate accommodation"

6.0

Location in town was good and nice big bed

Lack of parking, should say limited parking when booking. No draws for clothes in our room only hanging space. Website should be updated as states the hotel has a bistro when not there. Limited fresh fruit at breakfast.

Helpful?
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