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8.2 / 10 Guest Rating

The Swan At Hay

Church Street, Hay-on-Wye, gb

The Swan At Hay - main view

About the Property

Charming Georgian Hotel in Hay-on-Wye

Individually Designed Bedrooms: The Swan at Hay offers 19 uniquely designed bedrooms with picturesque views, flat-screen TVs, and private bathrooms for a comfortable stay.

Culinary Delights: Guests can indulge in classic British cuisine at the relaxed bistro and restaurant, featuring original Georgian windows overlooking the garden. The well-stocked bar offers award-winning ales and ciders for a delightful dining experience.

Ideal Location: Positioned between the Brecon Beacons and The Black Mountains, the hotel is a perfect retreat for exploring the Offa’s Dyke Path and the Brecon Beacons National Park. Enjoy the convenience of free parking and proximity to boutique shops and pubs in Hay-on-Wye.

Experience the charm and comfort of The Swan at Hay – Book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent1517 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent location.

Categories

Cleanliness8.1
Service8.8
Location8.6
Room Quality7.9
Amenities8.1
Value for Money7.6
Food and Beverage8.1
Overall Experience8.3

Select topics to read reviews

P
PetergbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Great food and location, room was a bit tired."

7.0

Food was fabulous, both dinner and breakfast. Staff very helpful. Nice bar and lounge.

Room was up a narrow staircase in the annex. Bulbs not working, rather tired room.

Helpful?
R
RichardgbGB
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Wouldn’t stay again. Not worth the money."

6.0

It was tired and the shower was leaking into the wardrobe. Location doesn’t get better but room wasn’t at all what I expected considering celebs stay there for the festival.

Looked very tired and wardrobe was smelly due to water leaking from shower.

Helpful?
L
LouisegbGB
Verified booking
couple
Standard Room
Stayed in May 23, 2026

"Exceptional"

10.0
Helpful?
P
PaulgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Good"

1.0

I want my money back I had tell there, on leaving time!!!

Staff

Helpful?
R
RevillgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Excellent"

8.0
Helpful?
C
ChrisgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Exceptional"

10.0

Good staff

N/a

Helpful?
C
carolinegbGB
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Hay is a glorious town and we had expected a far better experience in every way from such a classic hotel here’s"

4.0

The staff were lovely

Dated, small rooms with v thin walls and courtyard noise from about 530 am

Helpful?
S
SabinefrFR
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Excellent"

8.0
Helpful?
C
CoranlNL
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Prima verblijf, geen voortreffelijk."

6.0

Centrale ligging, stijlvol hotel

Parkeerplaats was vol, kamer heel klein, niet heel schoon.

Helpful?
K
KatherinegbGB
Verified booking
couple
Standard Room
Stayed in May 16, 2026

"Exceptional"

9.0
Helpful?
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