Résidence Pierre & Vacances Premium Le Roselend

The skiing was great along with lots to do

Nothing

Staff were very friendly. Property was clean with plenty of space in room. Spa was nice after a day of skiing.

Location close to ski slopes, shops and restaurants. Well equipped kitchen and bathroom.

Very uncomfortable old beds not appropriate for the premium accommodation category declared by the hotel and the respective price, the room in general requires renovation. Not convenient laundry facilities.

Ski resort was exceptionally good. Accommodation was stylish, spacious and clean with an amazing Mountain View. Facilities such as pool, sauna and hamam were great; especially after skiing days!

Inability to have a late check out

Wonderful Place. The food was great too!!!. LA POPOTE in 1800 was very nice too!!!

The scenery was beautiful we were mountain biking. The weather was lovely. People were so friendly, did I mention the food was great.

Quick access to slopes. Access to wider ski area.

Resort is dated and had no atmosphere. Long transfer time from Geneva

Hello, Unfortunately, I have some concerns with our stay; - on arrival, I was told we were in Chantel 2 and not Chantel 1, we then went to Chantel 2 to be told we have to got back to Chantel 1. This is no walking distance, we had the take the car and queue every time. When you arrived from a. whole day of driving you wish not to be sent around the mountain roads for no reasons. - no hot water after 18:00, I have asked the reception the reason why and they say that too many people are taking showers at that time of the day and there was not enough water. I then decide to take showers in the spa but the water was also cold too, the swimming pool was cold, one sauna room and one hammam room were not working either. - the single beds and kids beds were very uncomfortable and my youngest's beds had bed bugs and was bitten on her face. - when we arrived at the flat the bins in bathrooms were not emptied. I have asked the reception twice but they did do anything about it. The fondue machine was also not cleaned and so other kitchen appliances. - at 08:00am, there was a hydraulic fluid leak in the lifts next to our flat and the fumes was horrendous thru out the corridors, our flat, ski cabinet room, many people complaints but it was still smelly by the end of the day. I will not recommend to stay at this resort, we paid a lot of money for that week and we didn't have hot water or a clean/safe which I believe are the basic.

The ski resort was great with lots of variety and after ski in La Folie Douce. Some good restaurants in town. The steam room in the hotel was good.

The layout of the rooms and views were terrible making our stay uncomfortable. For example, the sofa bed opened up in front of the stairs and restricted access to the only toilet at night. The pool was cold!