Hotel Platería

La chica de recepción nos atendió bien pero en cuanto a la habitación, deja mucho que desear...Aunque las camas fueron cómodas,no pudimos dormir debido al ruido en el techo debido a los motores o calderas. Estaría bien que aislaran mejor la última planta o sustituir los motores por otros silenciosos que no pararon ni de dia ni de noche así como del calor que hacía aún estando apagada la calefacción y con 9° fuera( según la chica debido a que da el sol durante todo el dia) por lo que tuvimos que estar con la ventana abierta aunque estaba bastante sucia tanto el riel como el poyete y no de 1 o 2 días. En cuanto al baño,tuvimos que compartir una mini pastilla de jabón que era lo que había y para la ducha tenian un bote de jabon de manos vacío.No volvimos a ver a nadie en recepción para preguntar por ello por lo que nos tuvimos que aguantar con lo que había. Creo que son detalles que deberían cuidar más.

Establecimiento funcional.

Everything OK, except 3 things: 1. TV is laptop size. 2. Door locks are too hard and produce a tremendous noise when shut. 3. Price (60 EUR) is rather high for a low season, when the hotel is practically empty.

Limpio y silencioso

The location is hidden in the city centre, which is nice especially if you are not travelling by car. There is shampoo, towels and toilet paper. Online receptionist was kind and responsive. The water was hot, there is a bath. The TV was working. It was clean.

The communication after booking via email is all in Spanish, one would expect English as well. The reception is remote (20 pm and 8 am). We had difficulties with payment with card through their web site (although I've entred everything needed on booking already). Eventually, we solved the issue with remote receptionist who was very responsive and nice. We missed additional blankets or lining, no hair dryer. The parking is not included in the price, they just offer 30% discount in nearby parking garage. The price could be lower for what you get.

Bed was comfortable, heating in room worked well. Room size was good.

No reception. Received 8 emails about hotel check in process. Person on demand via the phone. The bathroom was filthy, long black hair on the shower wall, bathtub and floor.

good location. good wi-fi.

very bad check-in. no fridge. nobody speaking english. very bad valeu for money. no 24 hour front desk. no helpful staff. not advisable.

Parking was a problem