JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

This was THE best (and very high-end) all-inclusive vacation I have ever experienced! First, the refrigerator is stocked with brand name items, such as bottled Mexican Coca-Cola; bottles of wine or Prosecco, depending on what you request; and they will supply you with any “alternative” milk/creamer you request on a daily basis. The bars all have top shelf liquors such as Woodford Reserve, Grey Goose, St. Germain’s, etc. And, the in-house barista rivals that of any high-end coffee shop with eco-friendly travel cups. The food is fantastic! During the lunch buffet, they will let you select fresh salmon, fish, or cuts of steak to grill in front of you. The mangoes are mouth-watering fresh and juicy and the fresh seafood offerings such as littleneck clams and prawns are exquisite! Be sure to try the steakhouse twice as the starters alone are worth going back for multiple nights in a row. The rolls at the French restaurant will have you begging the hostess to just slip a basket in your room everyday. A team cooks/grills fajitas and hamburgers poolside, but their secret stars are the accompanying fresh juice offerings. The beachfront cafe has the best seats in the house where you can leisurely snack and sip the day away. What I liked about the resort was the availability of beachfront loungers and poolside daybeds. The staff was extremely attentive in ensuring you always had a beverage, whether on the beach, in the lobby, or in the pool. The other amenity that many did not use, but was mind-blowing was the covered “indoor” pool and spa. It was incredibly tranquil with steam and saunas in the respective locker/changing areas; be sure to try the different poolside showerheads as they have different massaging features. If you want to use the main spa in the plaza area, it has larger jacuzzis with a cold plunge pool, and a serenity room. (ALL INCLUDED!) The resort gym offers free fitness classes and one-on-one training options; be sure to explore the other properties as the family location has peacocks, coati, and agoutis everywhere! I could write chapters on all the Lucious amenities of this place, but I will leave some things a “surprise” so you can experience it yourself! We have finally found our “return to” vacation place and will never go elsewhere! Thank you for the best vacation I have ever had in my life!

Our recent stay at JOIA Paraiso was absolutely fabulous!!! Now that we have been to this resort for the 3rd time, we can't wait until the 4th visit. Each of our visits were in March. This year was quiet (about 60% capacity due to the crazy world we are living in right now) but none-the-less lots of fun, relaxation, laughter and serenity. We can't say enough about the staff. All of the staff are amazing! From Check-In to Check-Out they were there to offer assistance, ask if we needed anything (what do you need when you are in paradise?!), and to always make you feel awesome. We stayed in Room 7140 which is a corner room where we had full view of the ocean, plus a side view of the pool area. Every aspect of this resort is top notch. A big shout out to the bar staff in the lobby and at the swim up bar, entertainment staff, housekeeping, pool side service staff, chefs and servers, front desk etc. etc. Thank you all for helping us make new memories. See you in 2027!!

The entertainment staff is amazing my favorite person here is Mala she always has the biggest smile and gives the best hugs so when you come here make sure you HALA for MALA

Entertainment team, specifically Mala is outstanding! Mala greeted us every day with a smile and brought laughter. Every day my wife and I looked forward to the engagement and entertainment while on the beach or at the pool. If ever visiting Iberostar Paraiso, find Mala!

Excellent service especially Paula and Tomas in building 71! Very clean, ecologically friendly, food of all kinds, adult and kid friendly depending on where you stay. Excellent service with a smile, friendly and accommodating for every need. I can’t say enough about the quality and experience we had at our beach front walk out with butler service. All staff was well informed, attentive, and above all professional. I especially loved the local wildlife which, if you just observe, are completely harmless and wonderful to watch! I would go again in a minute!

Beautiful, modern, safe, clean hotel on the beach with stunning gardens, grounds and pools; and the best ‘family’ of staff ever. In fact every member of the staff from butlers, restaurant staff, entertainment, bar staff and reception are exemplary - love them all so much. We went to this hotel last year in February to get away from the awful U.K. grey skies for a couple of weeks and loved it so much that we returned this February after much consideration of other countries and resorts. We were drawn back even though we like to try other places. It was evident that most guests find the same and most of the staff were there from last year - so something is absolutely right about the place. Our butlers Aristides, Fatima, Ruben and Adrian were brilliantly fun and on hand to help every moment of the day. Fatima and Aristides were our butlers last year, and it was wonderful to see them again - even Fatima met us at the front door of the hotel at arrival. They really care about you and your experience. We spent every day on the beach reading, swimming and being supplied with constant drinks by the welcoming and attentive beach team of Luis, Aaron and Rodrigo. Jonathan from the entertainment team visited us daily, remembering our names and having fun with a joke or two, entertainment games and daily questions. We would bump into him around the hotel, and he was so happy, fun and helpful - he made our days even more special. The waiters in the buffet also could not do enough for you, with their happy beaming smiles and were very attentive with drinks and a lovely chat. Mario, Joshua, Cecelia and Leonardo were special with their smiles and so welcoming. We loved the Mexican and Japanese restaurants the most as well as the buffet - with such a huge range of fresh food meeting everyone’s expectations and requirements. The shows each evening were fun and entertaining, whether dancing at the white party or watching an excellent Queen tribute / circus act. There are beautiful birds and other wildlife all around as you are next to the jungle at this hotel, which we loved. Last year we even had a spider monkey and baby sat on the beach next to us, as well as all the stunning birds, iguanas, coatis, and agoutis.

The resort advertises itself as a luxury, couples only resort. The reality is totally different: 1) on our first day at the resort, the beach was full of algaes, and the whole morning there were trucks which tried to remove them. 2) when we came back from the beach at 2 pm, the room was not cleaned 3) in the afternoon, there were no towels at the pool The resort is definitely not worth the money; go somewhere else!

We had a very nice 10 days at this resort. Everyone was so attentive especially Jonathan at the pool and our Butler Gabriel. We had wonderful waiters like Antonio and Eduardo. We would recommend this all inclusive to everyone. The restaurants are great, and the employees are very attentive

We would like to acknowledge Ashley that works at the Joia buffet. She works as a grill master, and a master she is. With a warm smile and always eager to create an amazing meal. Her attention to details and serving skills are amazing. She cooked me the most amazing tuna steak. It was a pleasure to be served by such a professional.

The Joia Paraiso is an excellent resort. The grounds, service, food, and facilities are all world class. Front lobby reception, bar, and coffee shop were all professional, fast, and excellent. The outdoor facilities/pool/spa/fitness center were clean, maintained, plenty of towels and water, and the little gym had a good amount of equipment and was close. The big gym had a lot of equipment but farther away – get a cart ride there. You can use the other Iberostar lobby/resort activities but they aren’t easily identifiable. The food – I MISS THE FOOD. The food in the buffet and restaurants was amazing, well prepared, huge number of different selections at each station (bakery, grill, vegetables, fruit, salad, salad topping/nuts, sushi, fish, meat, pizza/pasta, ceviche, cakes/tart and gelato/ice cream. One in our family is vegan, and every dinner or lunch a chef came out and discussed food options. This resort will custom cook meals for you to meet your dietary needs, and even your wants (yes I wanted a thick yellowtail tuna steak and the head chef made it for me.) The seafood is top quality, the chicken juicy, great cheeses, amazing fruit varieties (minimum 12 types), huge desert counter; the best gelatos outside Italy, huge salad bar….at first the varieties are overwhelming. The oceanfront butlers are amazing. Paola, Tomas, Angel, Mauro, Anna, Gabriel, Freddie, all did everything they could to make our stay perfect. Any request was handled very fast, and they showed concern to make sure we had everything we wanted. (We even asked if they could buy local toys for our grandkids as my wife didn’t want to leave the resort and we had puppets the next day. As I said amazing butlers! The entertainment team was exuberant, but the week we stayed was older clientele and there wasn’t much participation. We noticed the following week when we left was much younger (spring break?) so this may have been a one-off. The shows we saw were nice, but “resort average.” This was our 2nd trip and after a couple days back my wife is already talking about next year. There’s a reason this resort is rated so well.