Royal Albert Hotel

Location and price

Room cleaning such as floor mat

スタッフが親切でフレンドリー。 歴史的な建物で館内の雰囲気が良く、部屋がとても広い。 ロケーションが最高で、どこへでも歩いて行ける。 中心部にあるのに外は騒がしくなく、良く眠れた。

シャワー。歴史的な建物なので改善が難しいと理解はできるし、もしかしたらこの部屋だけかもしれないが。 > シャワーの水量が少ない。 > シャワーの温度調節が難しい 水と温水の蛇口が別で、水量の少ない中、ちょうど良い温度に調整するのが非常に難しかった。（急に熱湯になったり、水になったり） 1日目は水のシャワー、２日目でようやく、ちょうど良い温度に設定するコツを得たが、調節するために毎回水をムダに使ってしまう。

The first room on 5th. floor had no internet working. One light in bathroom didn't work, the bed side lamp shades were broken, and the general condition was more like a 2 star than 4 star. We were moved to a better room on the 2nd. floor. The internet worked - albeit slowly. One light by bed didn't work, and I went to reception to find a replacement bulb as the two employees whom I had informed couldn't be bothered to replace it. This hotel is badly managed based on our experience. We have stayed many times over a few years, and each time the standard seems lower. I complained about the internet a year or so ago, and the reply was that the internet is complimentary so it sometimes does and sometimes not. That answer sums up the management to me. We have stayed on small islands in the middle of the Pacific, and the internet works much faster. This hotel is in the middle of Brisbane City! They cannot be bothered. We will not stay here again.

Appartment was lovely but no working phone, no mini bar wine or any wine available from room service. Beautiful bathrooms but no foot towels.

There was no parking just shopping centre parking. I asked for two single beds in one bedroom, confirmed over the phone before the stay but only king and queen beds available so my friends had to share. Was told they can never set up single beds. If I stayed again I would make sure I had everything they are missing.

Felling like a queen for 1 day

Leaving

Good sized living area. Great shower pressure. Excellent location. Good cafe out front. Reasonably quiet.

Old TVs without apps or casting. No TV remote in the bedroom. Instructions on parking before we arrived would have been very useful - had to call up to find out. Older style.