Ramee California Juffair

I did not yet checked out while doing this review. I booked for non-smoking room but upon arrival, and upon opening my hotel room, someone is inside which made it awkward and a bit of disappointment. I went down and the receptionist transferred me to another room but the smell is full of smoke attached to all the pillows, comforter, curtains... I thought it will disappear in few hours but no, I slept with the smell overnight. The internet is also not good at all, very disappointing even after the restart as confirmed by the receptionist. still very slow. I called the receptionist at night what time is the gym and swimming pool the next day, they confirmed 9 am onwards. Upon delaying my sleep to 9 AM, the receptionist said that the facilities are under maintenance. The good thing is that I did not book with breakfast, I left to have breakfast and internet coverage at nearby cafe and returned only past 12 for check out. Not recommendable period.

The rooms are old and in disparate need of update and upgrade. Even though this property is rated 4 stars its worse than it sounds. I had a very bad experience staying two nights. The shower was not working properly and the shower box floor was leaking water into the rest of the bathroom, there was a cockroach on the mirror in the bedroom and the room reeked of cigarette smell, after I complained to the management, they were very understanding and helpful, they changed my room to a better room in the 4th floor. However the club in the 9th floor was so loud I could hear the music until the club closed at 2:30am. The staff were very nice, helpful, polite, friendly and understanding. The location is not bad, shopping centers are within walking distance.

Good location. Big room. Could do with a make over

I stayed 4 nights and not even once did they come to clean the room. I had to go and request at the reception to send someone to collect the garbage and change the towel. This is my second time got bad to worse thought they would change but nothing changed. Just 2 bottles of water for 4 nights. Hope the management looks into this and take some action.

Needs to be remodel and to have a good insulation for the smoke. It was too much smoke coming in my room for it to be a no smoking room.

room smell cigarette

All staff were friendly and helpful

Good

This is a good hotel which I would recommend anyone to stay in. The manager; Deep, and his staff were very friendly and engaged with their hotel customers (if things were raised or needed, they worked quickly to address) . The food at the restaurant was very good and I recommend persons selecting this as an option when they book. The only thing I would helpfully encourage this hotel to undertake is a maintenance and repairs project of its bathrooms, fridges, and the beautiful wood fascias adorning the restaurant, lobby and bedrooms. The near circular view as you look down from the balconies to the foyer is very good (much like the very beautiful Best Western rectanglular setup in Muscat when I stayed there in September). Overall though it's still 4 out of 5 rating and combined with its Juffair location a good location in which to stay. Handy tip; Room 501 had a great window view of the main thoroughfare road into Juffair although the rooms are not soundproof you genuinely can get a great nights sleep... I did for my entire 8days there

The services are just disgusting and deplorable. INTERNET - ABSOLUTELY WORST WASHROOM - BODY GEL NOT PROVIDED / Upon inquiry, was informed that this item is not being provided BREAKFAST - WORST EVER I HAVE SEEN 2ND DAY - WENT OUTSIDE FOR BREAKFAST 22 US $ MUST BE REFUNDED