Clarion Aparthotel Toulouse Le Parc de l’Escale

The hotel itself is clean and there are great food options inside the building. The reasons for the poor rating are regarding the comfort. The beds were hard as a rock and you only had one flimsy pillow. The rooms were very hot and we had a hard time sleeping because of it. Lastly, when we entered the apartment there was a very strong odor of cheese in the room. We had to open all windows to make it go away

good

Unpleasant staff. Our request to prepare the room with a baby bed was not fulfilled despite calling twice in advance asking for this. We arrived late (after 23:00) with a small baby. We had to wait 15 minutes in line to be served and then were requested to settle all bills in advance at almost midnight, despite leaving a card for deposit. The rooms were dark and outdated. Not a good stay!

No restaurant service on the weekends, no restaurants nearby.

Advertised as close to the airport but actually some distance. No shuttle service and 30 Euros taxi each way made it less economical than other choices. Otherwise a nice, clean place, with a good dining facility.

The microwave in the room was a welcome surprise and the breakfast was lovely. I appreciated that the hotel had sent through details of a taxi company to use to/ from the airport and to get around during my stay.

Should have staff go over the many missing items including utensils, dishes, tub plug. Windows need major cleaning. Place felt less then clean.

very nice, no problem

Staff were excellent, room was small, dark and the bathroom was inadequate because the toilet didn’t work properly nor did the safe

I liked having a full restaurant, bar and laundry room available. I didn't like the connected light switches. If you switch more than one on another turns off. Good idea, but it's bad when i want to switch them all off and that causes others to turn on and i end up playing a switch game right before bed.I didn't like the open shower with the chair. I'm accustomed to either a bath or at least a segregated shower area. I didn't like all the mosquitos in the building and in my room. I woke up with bug bites every night. Bad Wi-Fi connection didn't reach the 5th floor and when i asked about it i just a got shrug. Bad communication, i asked for an additional night when i first arrived, was told "ok" and on the second night i get an email being told my things would be at reception because i had to check out. I told the receptionist what happened and she still acted like it was my fault.