Sinabung Hills Berastagi

Beautiful grounds, with swimming pool, and various things (mostly aimed at children). If the weather had been nicer, it would have been great to spend more time in the garden. Unfortunately the tree house was out of action. Buffet breakfast was extensive with a wide variety. Do not leave any clothing on the balcony, even for a moment. One of our group momentarily left a pair of shorts out there, and came back to find they had blown away, and were snagged on a different part of the building! Fortunately the hotel staff were able to retrieve them for him. There isn't much within walking distance, as it is up the hill from the town, although it may be possible to walk to some of the restaurants, but we didn't.

Staff and breakfast

Wifi is weak and room toilets

Beautiful location

Very dirty and run down bathroom. The sink and shower were massively leaking. Its time to buy new ball for basketball. The existing one is broken for ages

room

Location is ok. With good view of 2 Volcanoes. However, the road leading in narrow and winding

Maintenance of in room amenities/ facilities poor, Breakfast spread/ menu very boring and limited

The room is spacious, and the surrounding area is wide and open. There’s plenty of parking available, and the panoramic view is truly a highlight.

The air ventilation is poor, we usually start coughing at night and can’t sleep well. At the very least, a fan should be provided in the room. Also, even if your booking includes free breakfast, you’ll still be charged IDR 80,000 if your child is over 5 years old, even though their age is already stated in the booking. Unfortunately, there aren’t many food options for kids, mainly just cereal and bread. The hotel is located at the end of a quiet road with nothing nearby except some houses, so be sure to bring your own water and snacks just in case. The bathroom could use some renovation as it looks quite old, and there are very few power sockets available.