Sinabung Hills Berastagi

Firstly, would like to commend the hotel's manager Mr Eddy, who is always smiling and happy to serve his guest. He recommended a local guide to go to Spiso-spiso Waterall, lake toba, to climb Mt Sibayak and to the hot spring. Breakfast was good, however, the food is mostly lukewarm, probably due to the cool weather in Berastagi. Room was comfortable except the TV programmes were a bit disappointing. Also, if the balcony light could be turned off in individual rooms would be good.

Good resort to spend aweekend

Very spacious, friendly staff who helped you with anything. Rooms were clean and comfortable. Buffet breakfast was nice

Drain in shower smelt a little but apart from that it was a great stay

We like the resort itself as it has a big backyard which can be used as an area to chill. We can see there are other room options to upgrade to which can be a consideration for our next stay. It is like a villa, and it looks nice. Probably there are better amenities in those villas.

Sorry to say but Food is cold, and we started to have a stomachache after the breakfast. We cannot be 100% sure if it is that particular food but it is definitely not the freshest food we have ever had. Amenities could be better; it did look quite old, and we did not sleep well the night before.

View from the balcony

Breakfast coffee very bad. In a region growing some of the best coffee in the world, a 4 star hotel should make an effort to promote it.