Royal Orchid Central Grazia

Whole night fighting with Mosquitos. Food was good but Restaurant service not appropriate.

Bad location, in middle of truck stop. No stores near by for 1/2 km. Facilities in rooms broken including hot water, no attention to detail. Excellent staff, food is great.

Conveniently located, easy access to Vashi sector 17, 10 markets. The property is located in busy Truck terminal which I did not like. Room and hallway were damp, need better ventilation. Elevators are very tiny, need bigger lift that can accommodate 6 people comfortably. Overall I found the hotel pricy and not value for money.

It was

My stay was good. Amrut was the person who out did herself. Thank you Amrut.. God bless you and your team abundantly.

Having stayed at a few hotels in Mumbai over the past few years, this one has been the best one so far. On arrival to the hotel, we requested to change rooms as there was some building work going on within the corridor. The change of room was dealt with promptly and efficiently. On arrival into the room, the room was very spacious and comfortable. Breakfast and dinner was excellent too. We stayed here to watch the Cricket at Wankhede from England and I have to say that the hospitality from ALL staff is the best I’ve ever experienced. The establishment is of 5 star quality - I would recommend this hotel to my family and friends. Thank you for a great stay - I’m due back in Mumbai in a few weeks and will be booking again

Royal Orchid is a great property, rooms are clean and well maintained. We, however, had a poor experience. We booked two non-smoking rooms and requested rooms that were close together. Check-in staff allocated two rooms next to each other BUT these were smoking rooms and one reeked of smoke. Then we were told there were no other rooms, and we could only be moved to non-smoking rooms the following day. We were given no notice that we were allotted smoking rooms, we found out when we got in. We asked for an extra bed in the one room (which wasn't as bad as the other smoking room) and all 5 of us (2 kids included) spent the night there. Next day they did move us into non smoking rooms - however, we asked for a refund of the first night (of one room). Was denied. Not staying there again!

Not a good quality hotel

breakfast was good and room was also clean staff was good

Throw your staff out Mr.praveen mannerless guy doesn’t know how to talk to a girl.