SpringHill Suites by Marriott Philadelphia Airport / Ridley Park

Hotel is in poor shape. Dead bolt did not work. Thermostat torn off wall and gapping hole left. Window shades torn.

The most serious incident occurred on the morning of June 15 at approximately 4:45 AM. While sitting in the lobby with friends, I was cleaning up our table. I brought a trash can over and, because it was full, I removed the trash bag to place it outside the container. At that point, TASHIDA approached me, grabbed the trash bag from me, and pushed me to the floor. I did not respond physically. Instead, I called the police. Two of my friends witnessed the entire incident, and the hotel’s security cameras should show what occurred around 4:45 AM on June 15. Hotel staff should never physically touch or push a guest. I consider this behavior unacceptable and an act of aggression. I hope hotel management reviews the security footage, investigates this incident thoroughly, and takes appropriate action.

The staff and facilities here are excellent.

Nothing

It was clean and comfortable. Close to the Philadelphia cruise port which is why we stayed here. The continental breakfast was nice too.

The air conditioner in the room was a little loud.

Comfortable beds

The pool never had towels. 3 of us had to share 2 towels. The breakfast ran out of food frequently and there was only one person trying to keep it filled. Had to pay $15/day to park which I did NOT see or I wouldn’t have stayed here. Very very over priced for this hotel

Location. Clean. Friendly and competent staff.

Breakfast is sufficient not on par with the rest of the experience