Marriott's Shadow Ridge II - The Enclaves

Great entertainment lots of fun

A very nice place

Pool was nice

2 large roaches in my room, manager stated that they go inside to escape the heat, “no need to worry they are not the little roaches that multiply” I was then told engineering would be over to spray a “safe spray” and someone would be over to empty trash to prevent bugs. Someone came to flush the roaches in the toilet said they could not do anything more than that and left. No one ever came to take out the trash. They only provide two pool towels at the start of your stay, if you ask for new towels they treat you like you’ve asked for their first born. I have never experienced such difficulty requesting for clean pool towels after I was handed the two clean towels I was told I could be charged for them.

This is a very child friendly resort. All the pools were clean, and there is plenty of seating. I reserved this property for the pool slide but was not open during our stay (no notice it would be closed) which was terrible. I was told we would get housekeeping twice during our 5 day stay and we only got it once. No towel service by the pool. The activity center for kids is nice, and the staff was friendly including the housekeeping staff. The only rude people were the lifeguards.

The Enclaves portion of the property is at the back end of the facility. There are two pools back there which are great. However, when we were there one of the days the pool was closed. They also do a movie in the pool on Saturday nights, which was great. The enclave’s rooms itself are significantly smaller than the villages so for the price if you’re looking for more room, the villages are a better option.

I think the activities for children should be free.

Cockroaches & unclear on charges. The property could be amazing but the unclear charges & cockroaches were terrible.

Excellent stay, rooms are amazing.

The prize value for my stay !

Paying for parking ? And towels