Castello Village Resort

We stayed here for a week in October 25. It's a large place with tiered accomodation winding down to the seafront path. Our room was right next to the pool with a single-glazed french window which - in summer and busy - would have been noisy into the small hours. As it was October, there wasn't anyone at the bar past 11! The people in the rooms either side smoked heavily which made our small balcony/terrace quite foggy. Yuk. A lot of other rooms had double-glazing so I expect it's a gradual process. There are some areas where it's a bit tatty and a few paving stones are dislodged. The pools are well-kept and the dining room clean & tidy. We only did B&B, but other guests had differing boards (why, though when there's loads of nice places within 5 mins walk?) It was ok for our stay.

Yet another review for castello village. This has been our 4th visit to this hotel. Simply because we love it ! This hotel offers you everything you need for a fabulous holiday. All the staff are fantastic !!! So warm, welcoming .anything they can do to make your holiday special they will do . Plenty of verity in the restaurant catering for everyone , hot or cold ! I absolutely rave about the rosted vegetables plus tomatoes in the morning .would like them more often please 🙏 😊. They seem to be improving the hotel bit by bit with new sunbeds, table's and chairs in the dinning area. If I had one negative thing it would be the public toilets .they really do need a revamp. Apart from that I'm very happy with everything else. Thanks again for yet another wonderful holiday 😀 I'm pretty sure we will be back.

Just got back from a 7 night stay in castello village resort and what a lovely place to stay in. The whole experience was a delight from start to finish, we arrived in the early hours and was greeted by Ava who booked us in and swiftly took us to our apartment and was surprised to see that some food was left for us in the fridge with us being a late arrival this I found to be a good idea. The apartment was very nice and clean and towels changed every day and the bed linen changed every second day was grateful for the air conditioning as the week we stayed was rather hot in October. The food in the restaurant was delicious and every day the main man Ervis was there to greet you with his charm an absolute asset The only down side to the stay was we noticed that the walkways were starting to break up in places and also the main pool area the tiles were starting to break away but I assume this will be rectified in the closed season We will be back again soon in this delightful little corner of crete

Absolutely perfect holiday , location, ambience was great . Rooms nice with fabulous showers, close to the harbour. If you’re looking for somewhere relaxing this is the place to go.

Sehr freundliches und zuvorkommendes Personal. Leckeres Frühstücks und Abendbuffet. Bequemes Bett. Tolle Lage direkt am Meer. Sportprogramm war super!

Eine richtige Bettdecke wäre bei den schon kühleren Temperaturen im Herbst wünschenswert. Ein Sichtschutz zwischen den Terrassen wäre toll.

3rd visit to sisi and castello. much later in the season than usual, so we opted for a hot tub in the village, as aposed to a private pool in the boutique. amazing week. not very disabled friendly. we had breakfast included, but as per my reviews, we don’t eat breakfast, therefore unable to report. in the boutique, private pool gives you pool towels. in the village, with a hot tub booking, you’re expected to use your bathing towel or bring your own. an outside towel and mat would have given my review an extra plus. beds incomfortable, but clean. drinks here well priced but vary from castellos. the evening entertainment was a great out of season addition. along with lydia and cornelia, they both oozed languages, pleasantries and enthusiasm. credit to the hotels.

Our 5th visit to Castello Village Resort and our second visit this year, The travel time from Heraklion airport is @ 40 minutes by coach transfer, once at the hotel we went to reception and spoke to Gianni at the front desk, booking in was easy enough before we were taken to our room, Gianni took our cases and showed us the way, the rooms are very spacious and all you need to help with your visit, a good sized bed, the temperature had dropped in October but the heating A/C in the room was a welcomed feature, the shower/toilet is of a good size with a wallmounted mirror behind the sink and a well lit bathroom, we spoke to Mariola (room cleaner) we told her if we could have an extra blanket due to the dropping temperature and prefer a blanket over the heating, we were given a blamket for our beds which were used during our 7 night stay, the resteraunt is based on the lower ground which you need to go down @ steps to get to the dining room, the tables and chairs have been updated and are a much needed improvement, the breakfast has a lot to offer from Bacon/sausage eggs, cereals, breads, fruit and hot drinks. The hotel is very clean with plenty of cleaners working all day, the outside of the hotel is swept and cleaned daily, The main pool area is a good size with enough room for beds to be situated around the pool area, this does fill up quickly, around the pool area is a pool bar that is manned by staff, Mythos is served in a ice cold glass which tastes much better than the plastic beakers I have hadinother hotels, Ervis is our regular waiter/barman who is great to talk to, Sevi is another waitress who offers great service assistance. a new girl in the resteraunt was Dora an Hungarian national who although pretty new to the hotel and a little quiet soon became out of her shell and was too very polite and chatty, the main lure to this hotel is the location and the ease of the layout of the hotel, plenty to do outside of the hotel. the great people I managed to meet and chat to during our stay gives it the family hotel feeling, like me and my wife I too saw regular holiday makers we have met during our previous visits, every night was a show on at the castello hotels from the Boutique and was invited to the other hotels to enjoy the shows, The drifters were a couple of male singers from South Africa who were fantastic, the management at the hotel are always on hand, Constantinas introduced herself on our last visit and will go above and beyond to help the stay memorable, this time round I met Elaini who works at the Castello Boutique Suites. I cannot praise the Castello hotels enough, we are already planning on returning in June 2026. **The number of returning customers speaks volume about this hotel**