Grand Hotel Ortigia

Location was good and staff helpful

Rooms were too small

Had a great location

The rooms were tiny( we had expected that)

The hotel is in a fantastic location, the staff were outstanding, and the delicious breakfast on the rooftop terrace made our stay a beautiful one. I want to give a shout out to Adriano, Corrado, Luciano, Serena, and Paolo who were so helpful with our questions about the area and a special “grazie” to Laura at breakfast who was so kind to my son and I every morning.

It was a little on the pricey side but we were there in June which is close to their high season.

Advertised beach access but not available when we arrived.

Front of house excellent but not a 5 star hotel. Paid extra 100 euros per night for better room.TV useless health and safety issues. No coffee macne no milk had to ask for water So many issues which made it a very poor hotel for 500 euros per night.

As above only location was good

Location and breakfast and service was excellent.

The location of our room was terrible. On the ground floor. Housekeeping carts permanently parked outside our room door. Actually had to move a cart to get into our room. Room directly opposite the service elevator. View was horrible. Windows were ground level so you look at the parked cars on the street. Don’t stay in Room 20. Room itself very nice.Ground floor location terrible.

Great hotel in an excellent location. You can walk everywhere as Ortigia is quite small. Parking outside was a real bonus. Staff are lovely. Great breakfast, great aircon, comfortable beds and lovely bathroom.

Elegant, beautifully appointed hotel in a great location, with a fantastic restaurant on the roof terrace and friendly and engaging staff.

Couldn’t fault anything!