Punnamada Resorts

What an amazing, beautiful resort. The most peaceful place I have stayed during my travels in India. The staff team were incredible - so caring and helpful. I felt really looked after. The food was lovely and the resort is of a high standard. Beautiful heritage buildings that are well maintained and restored. Modern facilities in a building steeped in history. The grounds are immaculate and the pool is beautiful. I recommend guests to go on the Punnamada Shikara boat tour (book at reception) and try Kayaking with Nadodi Kayaking as well as a canoe ride with Alleppey Village Canoeing to see the peaceful backwaters where large boats can’t reach (reception can arrange or just look up on google )

Wireless did not reach my room (low signal).

The ambience was very good and the resort was well maintained

ambient

Unfortunately, our experience was far below expectations for a supposed 4-star facility: The swimming pool was not operational, which was one of the main reasons we chose this property. There were no proper activities for kids, making it unsuitable for a family-friendly stay. The room cleanliness could have been much better. Staff response was slow, and we faced delays in basic service requests. The dining options were extremely limited. Wi-Fi connectivity was poor, affecting even basic browsing. The property overall did not match the advertised standards or images. Street dogs are around, which is scary. For the price paid, the experience was very disappointing.

We arrived to find the pool was still closed after the monsoon season which we weren't informed of in advance and was a real selling point of the hotel. This was odd as other pools including the public pool in the area we're open. Additionally we were told only when we asked about it that the onsite bar was closed for renovations and we're recommended to go to a competitor hotel to use their bar. In general the staff were quite apathetic that the resort was not ready for visitors and although we really enjoyed the boat tour and the views were lovely this wasn't the stay we had hoped for. If amenities are closed some pre warning feels necessary.

Good

Good

Swimming pool, gardening and sports facilities

Room lighting

Restaurant menu can be greatly improved