Ona Aucanada Club

The staff were really helpful and the food was good. The apartments were clean and adequately furnished with well equipped kitchens. The only criticism would be that the pool area wasn't cleaned during our week long stay and spilt drinks remained sticky on the floor. Parking was a challenge as you had to negotiate trees at the back of the apartments we stayed in.

I booked this place at 1400hrs, just before boarding a ferry from Barcelona to Palma so had no signal until I arrived in Palma at 2000hrs. We arrived at the hotel at 2100hrs but it was all closed up. I called the number and there was no answer so spent the next hour trying to figure out somewhere else to stay. I’ve stayed here previously and it’s quite nice but please please call them before you arrive so you can figure out the key collection.

Great place to stay. Parking with the trees a little difficult - ended up parking on the street.

The hole experience was great. Polite helpfull staff. Lots to off bar restaurant 3 different pools. The apartments were well equipped. The beds were great. Even the welcome pack that the provide is great. But it's up a steep hill. An that's the only issue I had with the hole complex.

The home was clean and very comfortable with air conditioning. A car is required though as the nearest shop is a 10 minute drive.

Staff brilliant and in a very good location very good for families with children.

We absolutely loved our stay at the Ona Aucanada Club, on arrival the reception staff where warm and welcoming and very friendly, Our apartment was superb, exceptionally clean, spacious and bright, excellent fitted modern kitchen all appliances sparking, loved the fact we had a washing machine! Bedrooms were good size with clean fresh bed linen Large living room/dining room, and a good size balcony to sit on in the evening 3 great fun pools and a jacuzzis the whole area kept to a really high standard Only complaint was the restaurant which was handy however very slow service, kitchen staff squabbling with serving staff very loudly making us feel uncomfortable This could be sorted, will definitely go back

You definitely need a car to stay here or otherwise be happy to get taxis and as long as you are aware of that it's a wonderful place to stay. Lovely accommodation with fabulous views from every angle. Comfy beds and a decent travel cot with proper mattress. Lovely big outside terrace on ground floor apartments. 3 lovely pools including a great kids pool, never busy and always beds available. Decent restaurant if you want to eat on site. We went to Alcudia port must evenings which is fabulous for children but also Visited the old town and Pollensa port. Be warned that parking in Alcudia on an eve can be tricky. We had issues getting our apartment cleaned the first few days but this was resolved.

This was one of the nicest apartments we have stayed in as a family. Two good sized rooms and lovely living space and plenty of room to store things and put things. The hotel staff were great and happy to help, and if you don't mind a walk this is in a nice location also. We didn't rent a car but did use taxi services- which didn't work out too expensive either. If I was going to say anything negative it would be that there is no where for children to play when not in the pool. I had two boys with me wanting to play football etc and there just isn't anywhere.

The apartment was ideal, perfect clean and tidy. With 8 of us going and not having to fight over sun loungers by the pool you cant fault it. The bar staff could have been a bit friendlier everything seemed to be a bit of a chore for them. And heart attack hill up to the hotel was enough to put you off leaving the hotel. Maybe next time hiring a car would make it alot easier to see more of the local area. Overall we were very impressed by tbe hotel and there isnt one of us who wouldnt return.