Ona Aucanada Club

Okay hotel. My husband and I have stayed here before a couple of years ago and as we now have a one year old, we thought it would be great to come back to where we knew. Shame the reception was closed when we arrived and we had a phone to ring the emergency number to get room keys. Then dust under the beds. Smelling toilets but they came and sorted it. I'm home now and they have debited my account for the accommodation and Expedia have too. Let's hope they reimburse soon or we wouldn't go back to either businesses.

Quiet location away from main resort area. Domestic services excellent, rooms very clean and spacious. Apartments are away from the main resort area up a hill; a car is recommended.

Nice place with nice amenities. We were only 2 people and got a 4-person apartment and it was a little expensive for what it was but for 4 people this would be great. It's a little hard to find but overall I recommend it.

Decent rooms, good view, average pool. Breakfast needs improvement.

Lovely place would use again

Wonderful booking, got unexpectedly upgraded to a villa! Villa is absolutely beautiful, spacious, with great views. Pool areas are nice, actually got proposed there during sunset! They were nice enough to send a complimentary champaign. It is a little more up in the hills so it is better to have a rental car.

excellent holiday made especially good by the friendliness of the staff in particular Fabricio on reception who assisted us in resolving a problem we had with the booking and the gentleman behind the bar (we did not get this as he did not wear a badge with his name ) who always made is very welcome in the bar without being "in your face"

We booked this hotel to attend a party with friends who had a house by the sea in Alcanada. The hotel seemed pretty close to our friends house. It's an apartment hotel. Each apartment has two double bedrooms and a kitchen and bathroom. Then there are several pools and a central reception and restaurant. The apartment was comfortable and clean. The restaurant was also pretty good. Two things that dominate the rating. First, be aware that the hotel is at the top of the hill. Our friend's house was by the sea and although not far, the sea is 320 steps away. Not great fun in the heat. Second, we were burgled During our visit. There was no break in, so someone had access to a key. There is a safe in the room - use that. We foolishly didn't, and it spoilt our stay.

Very clean, comfortable accommodation in s great location for those who want to be a little bit out of the main area. It's close enough to walk in but far enough away to be quiet at night.

This was our second trip to this hotel The facilities have improved since last year. The restaurant menu was more inviting and the small welcome pack made a good impression!