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9 / 10 Guest Rating

The Dorothy Motel

Marmont Cres, 250, Banff, Alberta, T1L 1B3, Banff, CA

The Dorothy Motel - main view

About the Property

Convenient Amenities: Enjoy complimentary wireless internet access and a vending machine, along with bike parking and repair services.

Featured Amenities: Benefit from express check-out, a safe deposit box, and free onsite self parking.

Comfortable Rooms: Relax in air-conditioned rooms with modern amenities like refrigerators, microwaves, and 43-inch LCD TVs.

Prepare to be captivated by our mountain vistas and start your adventure from The Dorothy Motel. Reserve your stay now for a memorable experience in Banff.

Facilities & Amenities

Express check-out
Hot springs nearby
Free WiFi
Terrace
Express check-in/check-out
Outdoor furniture
Golfing nearby
Cross-country skiing nearby
Bicycle rentals nearby
Hiking/biking trails nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 3 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional218 verified reviews
AI Summary

Guests highly rate the clean and well-maintained and frequently praise the friendly and accommodating staff.

Categories

Cleanliness9.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage8.3
Overall Experience9.3

Select topics to read reviews

T
Thaida
Verified booking
partner
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

Coffee and tea bar. Comfortable beds, large shower. Friendly staff. Convenient bus stop

Helpful?
Z
zhi hua
Verified booking
family
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

很好

Helpful?
A
Ashley
Verified booking
friends
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

10.0

great spot! Enjoyed my stay

Helpful?
N
Nicholas
Verified booking
Standard Room
Stayed in Sep 11, 2025

"Uncomfortable Sleep"

8.0

Everything was perfect except for the pillows. They were a bit stiff and ended up hurting my neck. Would not stay again only because of this. There are a lot of hotel options in the area that I would rather try. I paid $350 for a night. Wouldn't pay more than $280 for this one.

Helpful?
R
Roberta
Verified booking
Standard Room
Stayed in Sep 9, 2025

"The Dorothy hotel "

10.0

The Dorothy was a great place to stay. Large spacious quiet room. Comfortable. We did have a slight maintenance problem and we just went across the street to the Canoe hotel and they responded quickly. It’s a self service hotel so there’s no office but they are affiliated with the Canoe hotel so no problem. Bring your own tea/coffee as there’s a kettle /cups in room but not tea or coffee. I missed that

Helpful?
S
Su
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Nice place to stay, in a good location at the end of town

Helpful?
M
Maeghan
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

Staff was very friendly, welcoming, and accommodating! Rooms were clean and comfortable

Helpful?
S
Shanee
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Good"

2.0

I had enjoyed my previous stay here a few years ago so I returned for a second stay. I stayed 3 nights between August 29 and September 1, 2025. Despite its location not being overly convenient (~25 mins' walk to the town centre), I chose this place because of how clean it was the last time I stayed here. This time though, I had a room that was absolutely DISGUSTING. I initially noticed a single hair on the TV stand and didn't think much of it. However, when I lifted the cover to get into bed and go to sleep, I found that the bed sheets were covered in human hair, some long and others short and curly. There were two queen beds in the room, and I was too tired to do anything about it, so I tried to use the other bed but found out the other bed was in the same shape. I had to call the reception at 11:20 PM and get the sheets changed. When the housekeeping people came to change the sheets, they just shook off the sheets, so the hair went flying everywhere. As they didn't pick up the hair before changing the sheets, some of the hair settled back onto the new bedding. I spoke at the hotel reception the next morning. The lady at the reception apologized and offered $50 meal voucher for the inconvenience. I didn't want to berate a reception staff member, who was doing their best to handle the situation, so I took the voucher, thanked her and walked away, but I felt disgusted the whole remaining stay. Crazy I had to pay over $500 per night for this horrible experience.

Helpful?
C
Cynthia
Verified booking
Standard Room
Stayed in Aug 30, 2025

"Excellent"

8.0

Only serviced our room 2 of our 3 days. Otherwise it was a great stay.

Helpful?
R
Rich
Verified booking
partner
Standard Room
Stayed in Aug 30, 2025

"Good"

4.0

The room stunk from the moment we opened the door. It smelled like dirty man hair. The pillows on the one bed were the problem, and the smell got onto the sheets. I called to replace all the bedding, which they promptly did.

Helpful?