Holiday Inn Express Manchester CC - Oxford Road by IHG

Stayed 2 Nights, Check in went smoothly and met by manager Steve who was friendly and checked us in with all our requests and was very helpful. Our room was very clean tidy and quiet so we had a good nights sleep on both nights. Shower was hot and powerful. Breakfast was maintained and staff constantly kept the area tidy. Check out was a breeze and Shamilla was friendly and stored our cases for later. Can't fault the service here everyone worked hard and was friendly including the maids.

We booked in after 3.30pm and given a room. Went up and the room was,not cleaned. The house cleaning said cant go in and will have to wait. He was not polite. Went back to reception and they gave us another room. Went to the room and the key would not work. Went back to reception and they sorted the key. In the morning went down to breakfast. No clean tables so left without breakfast.

Friendly staff.

This was a good quick and easy overnight stay. Only thing was the tv in our room was small and didn’t work. No other complaints and staff were excellent

I tried to contact the hotel by email before arrival to ask about parking recommendations but all emails were ignored & the main hotel phone number was a premium rate number which I refused to call just because they ignored my emails.

Convenient for that weekend or family getaway

I had a really pleasant stay at this hotel. The breakfast was great with a good variety of options, and all the staff were friendly and helpful throughout my visit. I’d definitely recommend this place to anyone looking for a comfortable and welcoming stay.

Good location

Hi! We stayed for the first time in a Holiday Inn Express book in date 28.6.25 for one night. I am afraid the main memory we will have is the poor mattress. It appeared to be quite an old sprung mattress with an add on thin mattress topper. My wife and I did not have the best sleep because whenever one us moved the rest of the mattress did as well. This was of course very disappointing. We were in room 503 which on the whole was ‘tired’. However on a positive note the shower was amazing as were the staff and the breakfast. I did report the mattress when booking out. Thank you.

One of the worst hotels I've stayed at. Bed was not comfortable, no baths, doubt bedding was changed between guests. Breakfast wasn't great, hash browns were dry, sausage dry. No pressing iron in room and when i called down requesting i was asked to come down and get it myself. Was given a terrible iron that the face was so strained, had to ask for a change. It was all far below expectation. I thoroughly regretted my choice.