Holiday Inn Express Manchester CC - Oxford Road by IHG

very quiit and room was comfortble

The hotel is quite tired. The room I had needs a refurb as the carpet, despite them saying had been professionally cleaned, was disgusting. The sofa arms and back were disgusting as was the remote control. The office chair was caked in something white and had not even been wiped. However the bathroom and sheets were very clean. The matress was old and sagged in the middle so I was glad I was travelling alone. Breakfast was quite basic, the coffee machine awful and the sausages very overcooked. The hotel was very noisy with me being able to hear water pipes and aircon most of the time. I was also awoken each night by banging and creaking doors. This was exasperated by the 45 mins of the bin wagon emptying commercial bins at 10.30pm. When I told the staff about the room, they were already overbooked so couldn't move me but offered to change the office chair and said they'd award me some reward points.

The breakfast was of a poor quality. The bedrooms need to be updated and refurbished.

Room was clean and smelt fresh,beds very comfortable. The bathroom was spacious. Breakfast was good, the only negative was the hash browns, they are kept in an open dish, which means they cool down very quickly, they were barely warm whilst the sausage, bacon and scrambled eggs were hot, also the tomatoes weren’t grilled they were also cold

Na

The carpet in our room was badly stained and the shower cubicle leaks with a weak shower head

Convenient location

100% from reception arrival, comfort and departure. All staff very helpful.

Slow check-in due to a lot of guests arriving at the same time but all available staff worked efficiently to check guests in.spacious room albeit dark due to lack of natural light. Good breakfast & Wendy was extremely helpful at retrieving my phone charger left in the room.

For an overnight stay this hotel can not be beaten A very pleasant hotel