Imperial Traders Elong Hotel

Удобное расположение и удобные кровати. Замена полотенец каждый день.

Завтрак скудный, хлеб был всегда несвежий. За 6 дней рацион нисколько не менялся.

The hotel location is great. The breakfast is fresh and offers a wide variety of foods (local and European). The area around the hotel has many different stores, where you can enjoy food, drinks and even a Xiaomi store.

On the 2nd day of my stay, there was a very bad smell (like someone pissed in my room floor). I notified the hotel immediatelly. After some time a cleaning person came and sprayed some spray in the room - but it was not better. After that I complained again, and they came again - confirmed that the smell is very bad and tried to solve it by putting a air purifier machine in my room - it was not any better. They were not able to provide an alternative room - so with no other options I endured the smell for another 4 nights. At the check out, I told the hotel that I expect some kind of discount, because the service I recieved was not on the level that I payed for - but the Hotel denied my request. So the feeling of paying full service for not getting a full service leaves a bitter taste to the whole experience.

Чистота, местоположение!

Завтрак, ассортимент большой, но почему то было не вкусно! Хотя для Китая-это редкость!

Безупречный сервис в отеле! Сотрудники всегда помогут в любом вопросе. Особенно хотелось бы отметить девушку Vicky ( Вика) помогала всегда с улыбкой!

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