The Muse Hotel Boracay

Staff were excellent. Very close to the beach and DMall

Its very dirty, stinks everywhere, lobby, elevator, Bathrooms. Stinks like sewer. The room is well made but stills feel dirty and stinky.. staff are incompetent. No gym in the premises. The deck in the ocean view was full of debris!!! Very concerning for children.. they made me pay $200 for extra person in room. So ridiculous.!!! Never coming back to boracay!! They boracay overall smells like sewer and very annoying activity sellers!!!

Staff were very helpful and professional and polite. Very easy to talk to

Greatest staff!

You can always request for bottled water anytime.

Staff are friendly and accommodating.

It’s clean and safe. Room is spacious. Staff are friendly and helpful. Maybe just repair the shower head and the shampoo and soap dispenser.

Great location on the beach front. Hotel rooms does not really have an ocean view. The breakfast offered daily has a wonderful ocean view. Staff is very friendly. The pool is in the center on a lower level.

I had second thoughts to book this hotel (because I wanted to book more popular hotels) but no regrets! It is now on my list of the top hotels that I have stayed so far, it's even better than some high-end 5-star hotels. My family arrived earlier than the check-in time but we were quickly accomodated and given a room. There were welcome drinks and they gave us wifi access for our entire stay (up to 40 mbps speed). The room and bathroom was very clean with complete toiletries and even a complimentary safety kit (alcohol, face mask, etc.) was given. The free breakfast buffet is not indicated in Expedia but it is included; the food is simple but great, there is also variety everday. The pool is clean and good for kids because it is not deep. All of the staff from the doorman, receptionist, maintenance, would always greet with a smile and were kind to answer to any request/question. If you are looking to experience your Boracay bucketlist, this hotel is one of the best options because it is near famous restaurants and cafes (also walking distance to main road, docking area for tours and activities, D'mall) other than the fact that it is on the beachfront. Just some points to improve is that the top floor is not accessible at the time of our stay. Also, don't know if it is a pro or con that they cleaned our room even without us asking - but it is an appreciated gesture. For what we paid which was USD330 for 4D3N, it was definitely worth it and I would recommend to anyone.

Quiet and private. Staff are accommodating and well trained.