Aiden by Best Western South Reno

Location, staff friendliness.

Came back home with itchy bites. Doctor said it was bed bugs.

Clean, recently renovated, no carpets

Not exactly the best location. That being said, there are a few restaurants at walking distance and shops on a short drive. Airport at a 5 min drive.

Clean room, comfortable, helpful staff.

Lighting was a little dark in rooms.

The location is closed to convention center and shopping mall.

Isolation noise should improve since we can hear people talking outside the room very clear.

Location, staff and cleanliness.

N/A

Good location

Bed not comfortable

The hotel location and decor was good and the quality and cleanliness was excellent the only downside was thin walls and can hear clear conversations and tv through like they were right in the room with you.

The sound/noise transfer through the rooms and exterior was not sound proof due to thin walls

Location was great, right across the street from a very nice mall. Several restaurants nearby.. Only a 20 minute walk to the convention center ($8 - $13 Lyft) The courtyard was pretty nice. The rooms was beyond expectations. Gym also exceeded expectations.

Bar not open each night, if at all. Pool not operational but they were working on it.