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8.2 / 10 Guest Rating

Cache Hotel Boutique - Adults Only

15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Cache Hotel Boutique - Adults Only - main view

About the Property

Luxury Amenities
Indulge in a stay at Cache Hotel Boutique - Adults Only and take advantage of the casino, outdoor pool, and sportsbook for entertainment and relaxation.

Gourmet Dining
Savor local and international cuisine at Caché restaurant, with a poolside bar offering refreshing drinks. Enjoy a complimentary cooked-to-order breakfast each morning.

Convenience and Comfort
Experience excellent services including complimentary Wi-Fi, concierge assistance, and daily housekeeping. Stay in stylish guestrooms with plasma TVs, safes, and work desks, ensuring a comfortable stay.

Book your stay now at Cache Hotel Boutique for a luxurious and convenient experience in the heart of Playa del Carmen!

Facilities & Amenities

Free breakfast
Sportsbook
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Casino
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9:00 AM to 11:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent119 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the good service.

Categories

Cleanliness6.5
Service9.9
Location9.9
Room Quality6.0
Amenities8.9
Value for Money7.0
Food and Beverage8.4
Overall Experience8.9

Select topics to read reviews

C
Christopher
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Good"

6.0

Great location!

Helpful?
C
Curtis
Verified booking
partner
Standard Room
Stayed in Sep 7, 2025

"Excellent"

8.0

The place is fun and for people who want to have fun and dance and listen to music or just chill and listen to music and eat and drink right outside your room sitting at the tables or at the bar or in the pool, connected to the casino. Only problem is none of the taxi guys know about this place and even giving them the address they seem ti get confused. It’s better to say the casino if you want to get dropped off at the right place Staff was great. It does get a little loud late night but that was my type of party and I also sleep well through most things so was not a bother to me or my wife.

Helpful?
G
Guadalupe
Verified booking
partner
Standard Room
Stayed in Aug 28, 2025

"Exceptional"

10.0

Breakfast was good, the pool area was nice and they had good entertainment in the evenings and nights. The location was excellent

Helpful?
M
Maritza A
Verified booking
partner
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

10.0

Breakfast was good and they had a variety of options.

Helpful?
A
Aleyda
Verified booking
family
Standard Room
Stayed in Aug 10, 2025

"Excellent"

8.0

It shiuld have more options for food than Lebanese food, not all of us like that food. The breakfast should have more variety, as same as the music, Latin music should be included

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Aug 5, 2025

"Good"

6.0

Free live music every night from 6pm till... but not past 1am. All rooms appear to have direct access to the party! Good selection of Lebanese food on the hotel menu.

Helpful?
K
Kareem
Verified booking
Standard Room
Stayed in Jul 28, 2025

"Excellent"

8.0

Nice view friendly staff vibrant entertainment

Helpful?
K
Keiichi
Verified booking
Standard Room
Stayed in Jul 23, 2025

"Don’t bother!"

4.0

Don’t bother. Keep looking for a better hotel. Best thing about cache hotel is location (close to 5th avenue). The rest is just bland and disappointing! Non existent room cleaning, towels never changed, breakfast was ok but small portions. We had two “suites”, with complimentary power cut outs, broken double glazed windows, damp smell, mosquitoes and drain flies. Sorry to say I was thoroughly underwhelmed with my stay, and if I had an option - would have moved!

Helpful?
J
Jamie
Verified booking
partner
Standard Room
Stayed in Jul 12, 2025

"Good"

2.0

The hotel lied and Expedia did not help. I booked a room with a hot tub as we planned on doing lots of theme parks and we thought it would be nice to use after the long day. I looked at many hotels but went with this hotel for that reason. Only two class of rooms had hot tub listed in the description and I took one of them. When we checked into the room there was not hot tub and I checked with the office and was took that room only had a bath tub and not a hot tub. I showed them the description there it clearly said hot tub and they would do nothing. But I could upgrade to the most expensive room which did have a hot tub. I called Expedia and talked and emailed them and they was no help. Totally unwilling to help me in any way. We stayed the night in the room and was horrified to learn our room was next to a outdoor dance area that had live very loud live music until 1 am and we was unable to sleep. Call Expedia again they was no help. We looked for another hotel but was unable to find anything we could afford after paying out all the money we had already. We paid the experience upgrade fees to change to the room with the hot tub and it was farther away from the music but sadly not far enough... every night very loud music until 1 am we purchased eye plugs and they only helped a little. We was so tried everyday and was unable to enjoy our trip and the trip was to celebrate my birthday. As bad as the hotel was Expedia was just his worst has they didn't care.

Helpful?
K
Kayleigh
Verified booking
partner
Standard Room
Stayed in Jun 28, 2025

"Excellent"

8.0

Amazing location, great vibe, and fantastic staff! We loved our stay here! The location couldn’t be better—just a minute’s walk to 5th Avenue. The rooftop pool and bar were perfect for relaxing, and the included breakfast was honestly one of the best I’ve ever had. There was something fun happening every night—DJs, salsa lessons, movie nights, a live jazz band—great for staying in or kicking off the evening before heading out. The staff were incredibly friendly and went above and beyond, even recommending a local beach to avoid the seaweed. I’d absolutely recommend this hotel to friends and will definitely be back!

Helpful?