Hotel Blackhawk, Autograph Collection

No hot water the first day I was there, was not able to shower. Was not offered any type of compensation or even an apology. Parking is an extra $12 per day, which you dont find out until AFTER you pay for a non-refundable room. Overall its a nice place, but those 2 things are irritating, especially the no hot water.

Pool was unavailable.

I read a number of reviews where people were charged a higher rate than when reserving. I booked anyway and got a certain rate. I confirmed at check in and again the next morning. At checkout, the price was significantly higher. Of course the person at checkout was different than check in. I was told the person was wrong and there was no such rate. They gave me $20 a night off, which still didn’t come close to original rate. Very shady tactics here. Beware.

Very beautiful hotel, great restaurant on site, Cafe was great, has a bowling alley and game riom/bar in basement that was a great option.

Would of liked better comforter/blanket on the bed.

This is a great place! Lots of nostalgia. We actual were there on it's 110th Anniversary of opening! Old school, renovated to it's original state! Affordable and nothing but top notch! Blues Brunch on Sunday was excellent! Will stay here again!

Location was nice in that it is close to a lot of stores and restaurants. Hotel itself has a lot of nice amenities and is very nice inside. Very spacious room and large bathroom.

Entrance from parking lot after hours is quite a walk. Room looked very nice at first, but could use some TLC and the TV was pretty small for a large room.

Shower amenities were empty, the sheets were dirty and had blood stains in various spots. Room service was the worst, like they didn’t want to be there. We let the front desk know the next morning and he looked like he didn’t care or heard the complaints too many times.