The Wordsworth Hotel

In town centre convenient

It was trying to be more up market than it was. Particularly the kitchen. If you want to serve small elegant portions they need to be perfect, they were far from perfect. Other than that apart from being forgotton at dinner and left sitting there the staff were good.

We have stayed here a few times now. I do think this time it felt more run down and is in need of a clean up and modernisation. On checkout we were informed that the new owners are doing this. The room was clean but the bed linen needed a change. The staff are lovely and the same ones remain and recognise us each time and make a real effort. They did upgrade our room too,and it was for a special occasion so that was lovely. Overall I felt the price we paid was quite expensive as the hotel needs a revamp, but location is brillint and it is the Lake District. Staff amazing and would like to try it again when it reopens in a year or so.

The hotel and room were good. The room was quiet and comfortable with a good bed and sufficient space. Wifi signal not good however, so had to use mobile data instead. The staff were helpful and attentive - when we could find them because there were too few. For this reason they can't answer the phone and group head office doesn't appear to respond to voice messages. The food really let the place down. For "crusty bread" instead read "dried and tough bread" but no one came by at the right time to complain. Won't be back. Sorry.

enjoyed the stay

Great hotel, super friendly staff.

Entrance from the car park old, scuffed with dirty carpet and maintenance buckets and ceiling debris , not a good start . £289 for a suite that had scaffolding covering main windows and no blind . Workmen could be heard next morning . Sash window by the bed could not be opened as it had two screws to stop it. Extractor fan didn’t work in the bathroom ..Outside terrace dirty and therefore unusable on a pleasant evening. Main restaurant dirty , service slow and didn’t take correct orders at breakfast . Menus identical to all other hotels with hotel names differing eg Wordsworth burger . Not one member of staff seemed to be happy , pleasant or courteous. No locals seem to be employed here either . Standards have seriously lowered and this hotel is living on its previous reputation.

Great location in the heart of Grasmere. Easy parking. Good breakfast. Lovely new bathroom. The room itself and the restaurant and reception areas could do with a bit of an update which would make it fabulous. Maybe removing some carpets and having wooden floors would help.

Lovely staff and great food - hotel needs a bit of tidying up as looking tired in places

Great stay