The Concierge

My stay has been excellent. I just wish they would make wifi and getting fixed quicker because I spent my whole stay without the wifi getting fixed. The staff are however super friendly, kind and extremely helpful

It wasn't the greatest evening. We were woken at 3am by drunk guests fighting in the room next door to us. Not sure why the security guard on site didn't call security sooner because the ruckus continued for almost 90 minutes but he seemed powerless to intervene. I left numerous messages with the owner of the establishment who eventually called me at around 7am by which time I had already decided to leave the accommodation because we had been intimated by these drunk guests. We were supposed to stay another night but didn't want to chance it. I was traveling with women who didn't feel safe staying there longer after being verbally abused by the drunk guests who came in the early hours of the morning. The owner promised us a refund we will see what happens. Very very disappointed.

The property and amenities has been visibly neglected. Not at all what I expected.

I had to cancel bcoz of unforseen circumstances.

Great rooms and good parking service. Need a car to get around but found a really nice place to eat close by recommended by the hotel. Rooms are well decorated and spacious. Hotel feels very safe

Cute and funky . Great value. Super hosts too. Plus Freedom Cafe is excellent for breakfast and lunch.....sitting in a peaceful garden setting.

We had a great time here, the rooms are really beautiful and comfortable. The big bathtub and overheard shower were our personal favourites. The establishment could improve by adding more towels and bath/shower gel in the bathroom. The TV was also a bit old in our room and unclear. Other than that, it was great and will definitely be going back.

Absolutely wonderful and helpful staff; great accommodations

We had stayed at the concierge quite a few times in the past, and always enjoyed it. Sadly, when we came this time we noticed a lot of changes. The room itself was not as well kept as before, and the entire vibe of the place had shifted. When we arrived I noticed an extractor fan in the room that we couldn’t manage to turn off ( and it was quite loud), when I went to mention this to the front desk they disregarded me and told me this was something that all hotels have. I understand that there can be extractor fans in bathrooms, but you can usually turn them off and they aren’t half as loud as this one was. We then went to go to bed that night, and our lights would not turn off. Something wrong with electrical. Thankfully they called an electrician who came around and fixed it that night, but then fixed the lights to now all go on and off with one switch. All in all, we were pretty disappointed with the changes at the concierge. They tried to repaint the rooms, but the paint job was done badly - and the room in general was just not as great as they used to be. Also, bummer about the freedom cafe, because the food has also gone downhill there. This is the first time I have ever given a bad review, but I just had to say how we felt about our stay.

Great hotel, great staff and had a great experience!