Hotel Onegin

The hotel is located in a business center. So you have to use elevator to get to the reception. The room was clean and spacious with a nice view over the city. Breakfast was ok. Pleasant service at the reception. The hotel is centrally located and easily accessible. Good accommodation overall. Would stay there again.

Супер отель очень хороший во всех отношениях

Excellent hotel in the city center. Clean and comfortable. Breakfast restaurant on the 14th floor - outstanding with a view of the city and great food.

Плюсы: быстрое заселение, удобный подземный паркинг, хороший завтрак (шведский стол) в красивом ресторане с панорамным видом на город, спа с сауной, ну и отличное расположение в самом центре города.

There's nothing to remark on Hotel Onegin's material standard, which is top. The service, however, was surprisingly odd. We stayed at Onegin for a couple of days related to a business trip, and experienced strange behaviour literally from check-in to check-out. In particular, the male receptionists were obviously unapt for - not to say disastrous in - this job. I won't elaborate in public all the negligent performance of procedures and lacking or insufficient service provision, be it that during the entirety of our stay, a receptionist repeatedly came to my colleague and kept claiming that the latter's migration card was invalid - before he finally bothered to check the back of said migration card, that a receptionist tried to make me pay twice for my prepaid room or that a receptionist poured soft drink over my room-service meal. In brief, the male receptionists were uncommunicative and unfocussed. But I may share an episode which sort of summarises our experiences well: After spending days in one of Onegin's more expensive suits, we delivered our keycards and paid the minibar bill. After receiving payment, the male receptionist immediately returned to the computer screen and didn't utter a word. After seconds of silence, he looked up at us again and asked (not verbatim): 'Anything else?'

Large, well designed room. Excellent breakfadt. Great staff.

There's nothing to remark on Hotel Onegin's material standard, which is top. The service, however, was surprisingly odd. We stayed at Onegin for a couple of days related to a business trip, and experienced strange behaviour literally from check-in to check-out. In particular, the male receptionists were obviously unapt for - not to say disastrous in - this job. I won't elaborate in public all the negligent performance of procedures and lacking or insufficient service provision, be it that during the entirety of our stay, a receptionist repeatedly came to my colleague and kept claiming that the latter's migration card was invalid - before he finally bothered to check the back of said migration card, that a receptionist tried to make me pay twice for my prepaid room or that a receptionist poured soft drink over my room-service meal. In brief, the male receptionists were uncommunicative and unfocussed. But I may share an episode which sort of summarises our experiences well: After spending days in one of Onegin's more expensive suits, we delivered our keycards and paid the minibar bill. After receiving payment, the male receptionist immediately returned to the computer screen and didn't utter a word. After seconds of silence, he looked up at us again and asked (not verbatim): 'Anything else?'

Хороший завтрак. Хорошее обслуживание

Плюсы: в отеле чистота, ухоженность. Минусы: устаревший дизайн, неудобный заезд на парковку (нет указателей), для подхода к рецепции надо поменять 2 лифта (но это не большая проблема). Wi-fi в нашем номере был очень нестабилен, при обращении на рецепцию, проблема не была решена. Завтрак довольно скудный и невкусный. Номер люкс просторен, дизайн в конце 90-х - начале 2000-х выглядел бы на все 100.

I chose this hotel in Yekaterinburg, due to its central location in the city, and the price. My Russian lady-friend lives in Yekaterinburg, so I wanted her to experience some luxury before our trip together to Moscow. I've stayed at many Russian hotels, and this one has been one of the best. Nothing bad to say here about this hotel. They even accommodated my request for 2 beds after checking in. Rooms were clean, Breakfast had a great view, and the location near central Yekaterinburg is perfect. Our 10th floor room had a nice view of the city. The hotel had a mini bar, refrigerator and provided robes and slippers. I would have liked a longer stay, as to enjoy the hotel amenities. They even registered my Russian Visa while I waited. It took less than 2 minutes. I gave it an "Excellent" rating due to the luxurious accommodations, combined with the most reasonable price. For the price, this is a really good hotel in Yekaterinburg.