L'ermitage - Franschhoek Chateau & Villas

Tive uma experiência excelente neste hotel! A localização é perfeita, muito conveniente e próxima dos principais pontos da região. O quarto era extremamente amplo, confortável, silencioso e impecavelmente limpo. Toda a equipe foi muito cordial e prestativa desde o check-in, sempre com ótima comunicação e atenção aos detalhes. As áreas comuns também eram muito bem cuidadas e transmitiam uma sensação de conforto e sofisticação. Sem dúvidas, uma hospedagem que tornou minha viagem ainda mais especial. Voltaria com certeza!

Não houve nada que não gostei na minha experiência.

Die Lage, die Ausstattung, das Personal, alles sauber,

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views and space inside the apartment were outstanding!

if the coffee machine didn't stop working mid stay. the reception lady did get us some coffee from the restaurant to make us feel better. She was super!

What a beautiful place! It was clean. All the amenities in working order and a lovely peaceful environment. Would definitely recommend it to friends and family.

Little bit of construction happening but it didn't worry us. We were clearly informed about the construction as well.

Location was good Size of unit was good All required utensils, appliances was provided The mountain view from the villa Staff are friendly

The headboard was full of dust, The shower had black mould on the inside of the glass door, The air-conditioning unit in the room made a massive noise when operating which was a problem when wanting to sleep, The Dstv stopped working and although being told that maintenance in onsite and would be sent to assist, eventually the porter arrived because maintenance could not be found and the porter had to video call a staff member to try and assist but in vain. The outside wooden furniture needs some urgent maintenance because it is completely weather worn. The cupboard in the main bedroom had a dirty sock left behind from a previous guest.