Pineridge Hotel at Mall Road

Excellent

Garden was not tidy

Only the location. There is immense scope of betterment. Disgraceful management.

The room was 206. The room service was only once in 4 days. No drinking water given .. everyday asked.. not provided. I bought myself. Last day given after standing in reception for 10 mins. Staffs were disgusting except the person, I guess who was a manger who was communicative and helpful. I asked for a definite room. It was not provided nor given importance after asking several times. Bathroom shower not working properly. Ph. Not working. Zero room service, even after asking several times. I have stayed here before but nothing improved. Same situation. TV is working like a possessed one. Loose connection. I have to hold myself to work. The ventilators are open and 108 wires pass through it. Privacy hampers. No hangers in room. No hook for hanging clothes. It should charge as HOMESTAY rate and not charge the price declaring as HERITAGE PROPERTY. The location is good and that is why I chose. Anyway, ☹️

The hotel staff was very friendly and helpful.

A little more lighting in the corridors.

Read a lot about those Haunted stories and all in social media but it was overall value for money stay just at prime location and view of mountain from room was stunning. Though their was unusual sound of heavy things being dragged on at night but if you can ignore it u r good to go. And don't expect much of maintenance as i asked for room spray but they couldn't provide.

Rooms are very old, no fan no ventilation. Poor housekeeping

Housekeeping

Best Location just on the darjeeling mall Good good available at room service Big size room

Electricity disruption